"You cannot log in until the character update
by Funkotron | 23/10/2008 03:35:15![]() "You cannot log in until the character update process you recently initiated is complete." This is what I get when trying to log into my toon that I just transferred. I clicked finalize like 4 times and it kept going back to the same page... didn't give me a completed page. Now 404error in account management.... What gives blizzard?!! I better NOT be charged 4 or more times on my CC for this. Explain!!!!!!!!!!!!!!!!!!!!!!!!! [ Post edited by Funkotron ] |
by Reythur | 23/10/2008 04:05:34![]() This would be related to the current Paid Character Transfer and Paid Character Name Change issues that are currently being experienced. Please join us here: http://forums.worldofwarcraft.com/thread.html?topicId=11693660568& Game Master, Customer Service Forums - In-Game Support |
by Orlyia | 14/12/2009 10:55:35![]()
Did you scan your systems like I recommended yesterday and get an authenticator? This has nothing to do with being in dragonblight and everything with this account was accessed by what is most likely a malicious party on the 13th and 14th. They may not have actually touched the account, but this is definitely suspicious. I'd get yourself an authenticator just as quickly as possible as well as do your security sweeps. Customer Service Forum Representative Character is doing the right thing when nobody's looking. J. C. Watts |
by Vrakthris | 21/01/2010 03:49:41![]()
Can you give me the name and realm of the character you are having an issue with, Angermoon? Customer Service Forum Representative **** I Ice my sense let and it doesn't come with pizza. Eyes! |
by Orlyia | 26/01/2010 10:01:10![]() There are several reasons why a transaction may be locked - from a payment issue, to a question as to whether it was actually requested from the legitimate account holder. In most of these cases, a call to Billing can help clear things up. Billing and Account Services Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499) Live Representatives Available 8AM – 8PM Pacific Time, 7-Day Support E-mail Support - Billing@Blizzard.com
Players in Singapore should call 800-2549-9273 Players in Chile should call 1230-020-5554 Players in Mexico should call 001-888-578-7628 Players in Argentina should call 0800-333-0778 All other international players should call: (949) 955-0283 Our Billing Support page can be found at http://us.blizzard.com/support/article.xml?locale=en_US&articleId= Customer Service Forum Representative Character is doing the right thing when nobody's looking. J. C. Watts |
by Orlyia | 05/03/2010 08:37:44![]()
This was locked, Spoilz. I'd recommend the most expeditious course to begin here is contact Billing. If this is a Billing issue, they should be able to clear things up right away. If it's another reason, they can direct you further on how to proceed. Billing and Account Services Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499) Live Representatives Available 7 days a week, 8am to 8pm PST E-mail Support - Billing@Blizzard.com
Players in Singapore should call 800-2549-9273 Players in Chile should call 1230-020-5554 Players in Mexico should call 001-888-578-7628 Players in Argentina should call 0800-333-0778 All other international players should call: (949) 955-0283 Customer Service Forum Representative Authenticators! Take a bite (or two) out of crime! http://us.battle.net/security/ |
by Sirantus | 20/03/2010 22:50:58![]()
You will indeed need to contact our Billing and Account Services department by phone for additional assistance with these characters, Chopedsuey. Billing and Account Services
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD Additionally, please feel free to start a new thread if you have any additional questions that I may be able to help you with here. Feel free to check out our Security Awareness page, and see how you can pick up a Corehound Pup pet of your very own: http://us.battle.net/security |





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