Wow Blizzard, don't you look at the facts?

by Gurio | 06/04/2009 17:22:17

Gurio

I just got a friendly email saying that I received a warning, about "spamming" chat. I know exactly where this is from. I have been running a casino for about an hour a day, for the last few days. Now, I UNDERSTAND what is allowed/not allowed with "casinos," they are legal as long as they do NOT spam and do NOT scam; I don't do either.
Correct me if I am wrong, but is /yelling once every 5 MINUTES (yes, I keep track of the time passing) considered "spamming"? I got reported by a bunch of kids who lost all their money gambling, so they decided to "report spam" when I placed a single /yell every 5 minutes, sometimes along the lines of every 10 minutes when I am pre-occupied.
This is completely unfair, why doesn't Blizzard actually LOOK at the reports filed instead of just accepting them as true?? If placing one single /yell every few minutes is "spamming," what isn't might I ask? Should I wait half an hour to say something? I'll still be marked by the same annoying people!
So basically, I can't run a casino anymore. While some of you will be overjoyed at that, it's the principle of this matter. I was most certainly NOT spamming...I see people filing up my entire chatbox with their "Looking for Naxx be geared!11!! bla bla" crap every 2 minutes, how is that not "spamming" while mine is??

Blizzard, please actually look at the reports, this is absurd.

by Malkorix | 06/04/2009 22:32:04

Malkorix


Q u o t e:
I just got a friendly email saying that I received a warning, about "spamming" chat. I know exactly where this is from. I have been running a casino for about an hour a day, for the last few days. Now, I UNDERSTAND what is allowed/not allowed with "casinos," they are legal as long as they do NOT spam and do NOT scam; I don't do either.


I understand that this might be frustrating, but I've been clear - while running a casino itself isn't a violation of our policies as of this moment, the activities associated with certainly can be. It's possible, even likely, that operating an in-game casino may result in negative consequences for your account, and it is wisest to avoid doing so.

The bottom line is that some of your realm mates clearly do not want to see casino advertisements. It's probably in your best interest to avoid advertising your casino in public channels or /yell.

Our goal is to foment a positive and fun environment for all our players, and we are prepared to take the necessary steps to help ensure that this is the environment that we provide.

Game Master Customer Service Forum · In-Game Support

by Malkorix | 06/04/2009 23:05:14

Malkorix


Q u o t e:

its an unwritten part of the game



Not so much. No. Casinos are a behavior that some players have opted to engage in. As of this moment at least, they are certainly not an intended part of World of Warcraft.


Q u o t e:
I am told to adhere to the Gaming Policies and Terms of Use, and I AM. Every month when I pay 15 dollars to use Blizzards service, I am agreeing to the Terms of Use...and I am abiding by them. So when I receive not only 1, but 2, damn warnings, I am more than upset.


I would like to point out an extremely important word in your post. 'Warnings'. These are warnings intended to alert you that your current course of action will very likely carry negative consequences if you persist.

That is the purpose of a warning - it is not necessarily a punishment, but a means of disseminating important information. Whether that information is heeded is another matter entirely.

[ Post edited by Malkorix ]


Game Master Customer Service Forum · In-Game Support

by Malkorix | 06/04/2009 23:15:12

Malkorix


Q u o t e:

So explain exactly what I violated in the Terms of Use to warrent this warning? Please point it out to me, I can't seem to find anything. If I didn't spam, and never scammed anyone, what did I violate in the Terms of Service?


You may refer to part 9, Section B for details:

http://www.worldofwarcraft.com/legal/termsofuse.html


Q u o t e:
(ii) Carry out any action with a disruptive effect, such as intentionally causing the Chat screen to scroll faster than other users are able to read, or setting up macros with large amounts of text that, when used, can have a disruptive effect on the normal flow of Chat;

(iii) Disrupt the normal flow of dialogue in Chat or otherwise act in a manner that negatively affects other users including without limitation posting commercial solicitations and/or advertisements for goods and services available outside of the World of Warcraft universe;

(iv) Sending repeated unsolicited or unwelcome messages to a single user or repeatedly posting similar messages in a Chat area, including without limitation continuous advertisements to sell goods or services;

(vii) Participate in any action that, in the sole and absolute opinion of Blizzard, results or may result in an authorized user of the Game being "scammed" or defrauded out of gold, weapons, armor, or any other items that user has earned through authorized game play in the Game;


And part C:


Q u o t e:
(iii) Anything that Blizzard considers contrary to the "essence" of the Game.


Ultimately, what matters to us is the quality of the environment that is provided. If the actions of some players are degrading that environment, then we may step in and rectify the situation. That is why you've received warnings.

Game Master Customer Service Forum · In-Game Support

by Malkorix | 06/04/2009 23:21:32

Malkorix


Q u o t e:


Live in mother's basement much? You aren't contributing anymore to this thread, get out Blizzardboy, you've done your part.


If you continue to goad other posters, I think you may find it difficult to continue the discussion on this forum at all. Whether you appreciate the information that poster has provided, it is accurate and applicable. Additionally, Thunderwulf was once an MVP, and voluntarily stepped down from the position.

Let's get things on a more even keel immediately, please.



Q u o t e:
i just did. and you want to know wuts worse then this that disrupts my game? when somone beats onxyia and that lame NPC has to say it to a million times and i cant see wut ppl are saying on chat. or wut ppl are whispering to me. and trade chat is the same thing as a casino. spamming all the time. u wanna fix ur section 9 B thing. delete trade chat. theres your solution


If you'd like to see any aspect of World of Warcraft change, you may express yourself via our Suggestions forum.

While you may hold that opinion of some NPC announcements, Non-Player Characters are not beholden to the Terms of Use (though we most certainly do carefully monitor what our NPCs do and say), while our players most certainly are fully expected to adhere to them.

[ Post edited by Malkorix ]


Game Master Customer Service Forum · In-Game Support

by Malkorix | 06/04/2009 23:48:12

Malkorix

The appropriate information has been disseminated. This thread need not continue.

For those that have received these emails warning against Casino advertising, might I suggest taking them to heart?

Game Master Customer Service Forum · In-Game Support

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