Wow authenticator code hack

by Penguinman | 29/04/2010 22:44:48

Penguinman

I just signed on today to play on wow and i tried to sign in and someone put a wow authenticator on my account and stole all my gold and gear im guessing and when i try to change my password or login to my account on battle.net it is telling me i must use the wow authenticator code.I cant do anything to fix it can i have some help please!

by Syndri | 29/04/2010 23:41:02

Syndri

Hey there, Penguinman. I'm very sorry to hear that you're having difficulty accessing your account. Unfortunately, this is a very common trend: in many cases of compromise, an unauthorized party will associate an Authenticator with the account in order to prevent the registered user from logging in. :(

Our Account Services department can help, though! We've many representatives that are more than happy to assist you in recovering your account. Account Services representatives are available 7 days a week from 8:00 AM to 8:00 PM PDT and may be reached by phoning 1-800-59-BLIZZARD. International customers may also use the numbers listed here (http://us.blizzard.com/support/article/20606). Have you tried calling yet? If not, please go ahead and do that now! You can also email billing@blizzard.com, but I would only do so in addition to any calling attempts.

I'd also encourage you to review the following step-by-step guide in full, as it will walk you through every part of the recovery process: securing your account (very important!), recovering access, reporting any losses, and what to expect from the restoration process.




If you have any questions, concerns, or even comments about any of this information, please let me know. I'm happy to help. :)

BY FIRE BE SECURED!

It’s never “too soon” to protect your account. Learn more about account security and the Battle.net Authenticator today (http://us.battle.net/security/)!

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