Voice Chat FAQ Update 8/29
by Drysc | 30/08/2007 01:31:47 For the original FAQ please go here: Voice Chat F.A.Q. 8/29/07  Q: I’m only seeing a Sound option and not Sound & Voice. What could be the cause? A: If you open your options menu (Esc) and only a Sound option rather than Sound & Voice, there could be a few causes. If you have parental controls enabled you may need to have the account owner change the voice chat settings by logging in to account management and accessing the parental controls section. It’s also possible that voice chat may not be available at the current time for your realm, and you should try again later. Additionally, only one instance of World of Warcraft on a machine may have voice chat active at a time; any additional clients beyond the first will not have voice chat available to them. Q: Other people are telling me that they can barely hear my voice. What are some causes of this? A: First, ensure that your microphone is plugged in to the correct microphone input jack. The most common cause of your outgoing voice being too quiet is having the microphone plugged in to the “line in” port of your sound card. The microphone input is normally marked with a pink ring around or near the input jack, or with a small microphone image. You should also make sure that your microphone input levels are at a decent volume. For Windows users, help on how to do this can be found by using the Help and Support feature and searching for “Using Volume Control.” Q: Can players of the opposite faction use voice chat together? A: The voice chat system uses the same principles as the normal text chat channels. Only members of the same faction may join each other’s text chat channels, and only members of the same faction may use voice chat within those channels. Q: How does the World of Warcraft voice chat compare to third party voice chat services? A: In the course of developing our voice chat technology, our goal has been to strike a balance between audio quality and system performance. As our voice chat technology is integrated directly into the World of Warcraft game client, there are many technical considerations we’ve had to account for that are not a factor for third party voice applications. As a result, we are fully aware that there may be external voice applications that will offer improved voice quality over our own in-game feature. The key point to keep in mind is that our voice chat technology is tied directly into our user interface, making it extremely easy to set up and use. It also operates with minimal impact to game performance, and the bandwidth usage for voice communication is offered at no additional cost to the player. When taking all of these factors into consideration, we feel that our voice chat feature offers an overall superior experience to third party applications. |
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