Steps to reset wow UI.

by Acé | 24/03/2008 15:45:27

Acé

i was speaking to a <GM> yesterday about how i get frequantly wow closes. and he said he would send me a E-mail about what to do. i did't get the E-mail can anyone tell me what i need to do?
[]D [] []V[] []D My tree's.

by Darianv | 24/03/2008 15:58:36

Darianv


Q u o t e:
i was speaking to a <GM> yesterday about how i get frequantly wow closes. and he said he would send me a E-mail about what to do. i did't get the E-mail can anyone tell me what i need to do?


Acé

With the game closed please try moving or deleting your WTF, CACHE, and INTERFACE folders out of your World of Warcraft directory. These are temporary cache files that will be recreated by the game the next time you launch. Moving them to the desktop makes it easy to replace them if necessary.

Please also note these folders contain your saved macros and UI addons. By moving or deleting these folders you will also remove any saved preferences, UI addons, or macros you may have added. However, in order for us to troubleshoot the issue we need to remove any modifications to the game and make sure we are diagnosing the default settings.

For PC users be sure to use the World of Warcraft executable (Launcher.exe).
*Notes for Windows Vista users:
You will need to restart your system after moving these three folder due to the way Vista caches files.
When starting the Launcher, Right click on the Desktop Icon, and select Run As Administrator to make sure that game can save your updated settings.

For Mac users please reboot your system before trying the game again.

For Windows users, detailed instructions on removing these folders can be found below:

-Click the Start button, select Programs, select Accessories and select Windows Explorer.
-In the new window click the + beside the My Computer option, this should expand a list.
-Click the + beside the Hard Disk with the (C:) label on the end (Or whichever Hard Disk the game was installed on).
-Click the + beside Program Files.
-Scroll down until you find World of Warcraft in the list and double click it.
-In the panel on the right there should be a list of files and folders, the WTF, CACHE, and INTERFACE folders should be in this list.
-Single click one of those folders and it should become highlighted, once that folder is highlighted press the Delete key on your keyboard. Do this for all three folders.
-Once the three folders have been deleted you can close Windows Explorer.
-If you are using Windows Vista, You will need to restart your system now before proceeding to the next step.
-Start the game again to see if this helps resolve your issue.

If this does not resolve your issue please reply for further assistance.

by Darianv | 24/03/2008 16:08:17

Darianv


Q u o t e:
theres a folder under my WTF one called WTF.20071107-172657 do i delete/move/rename that one?


Yes, that is an old WTF folder that shows up if you ever ran the Repair utility. You can go ahead and remove it.

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