Site freezes up at Blizzard Store

by Krastic | 01/05/2010 22:50:25

Krastic

I am trying to buy an authenticator due to the hacks in my guild and in-game. I have entered my account and billing info. and click proceed to next step. After I click the button the site freezes up on me and I have the option to wait for it to respond or exit it. I have waited and waited but it never comes back to normal. I have also tried having two windows open at the same time, yet to no avail. Any help be appreciated, don't want my account hacked!

Go down fighting

by Malkorix | 01/05/2010 22:54:32

Malkorix


Q u o t e:
I am trying to buy an authenticator due to the hacks in my guild and in-game. I have entered my account and billing info. and click proceed to next step. After I click the button the site freezes up on me and I have the option to wait for it to respond or exit it. I have waited and waited but it never comes back to normal. I have also tried having two windows open at the same time, yet to no avail. Any help be appreciated, don't want my account hacked!


I'm sorry to hear that you might have had some issues with the Blizzard Store site. While I'm not in a position to provide full troubleshooting for accessing it, have you tried clearing the cookies and cache on your browser, then re-processing the transaction? If that doesn't work, have you tried using different browsers (also clearing the cookies and cache on those browsers)?

I wish you luck!

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