Password reset?

by Verith | 09/05/2010 22:56:30

Verith

hi. last night when i had gotten home i had gotten an email that my battlenet password had been reset, when i tryed to log on, sure enough my password didnt work. i then went to the WoW site manually and changed my password from there. i got another email saying password recovery and then another saying password changed.

so i enabled the password recovery and the password change but NOT the password reset. which im wondering how could that happen.

when i logged on after changing my password it seemed nothing had been done on my WoW account. i havent logged onto my SC beta yet because it told me the servers were down last night.

my friend who also has a SC beta had his account stolen yesterday, he said his password and email had changed.

thank you for responding.

by Aredek | 09/05/2010 23:19:16

Aredek

My apologies for any confusion, Verith. It appears that a member of our Game Master staff mistakenly reset your account's password when addressing the petition you submitted in regards to your friend's account. Nevertheless, it doesn't hurt to be a little extra careful, so you may want to review the following threads for more information on how to secure your computer and avoid phishing scams:

Account and Computer Security:
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails:
http://us.blizzard.com/support/article/25133

Fake E-mails from "Blizzard Entertainment":
Fake E-mails from "Blizzard Entertainment"

An Authenticator today helps keep the bad guys at bay!

Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info!

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