I transfered my paladin from dragon blight to scilla day before yesterday and played just fine but then today i got disconnected and when i try and log back in it says i must wait for the recent character update to complete i look in my email no emails from bliz i waited a few hours still no good so i googled it and checked my transaction page and i had no transactions that needed to be finalized anyone help?

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Q u o t e:
I transfered my paladin from dragon blight to scilla day before yesterday and played just fine but then today i got disconnected and when i try and log back in it says i must wait for the recent character update to complete i look in my email no emails from bliz i waited a few hours still no good so i googled it and checked my transaction page and i had no transactions that needed to be finalized anyone help?

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I do apologize for any inconvenience this has caused.

You will want to contact our Billing department about this. Yes, it went through, but something emerged that seemed a bit suspicious and this was locked for your protection.

Those can usually be cleared up by a simple phone call to Billing. It may be a bit challenging to get into the queue, but do remember they are open 12 hours a day - and 7 days a week.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 8am to 8pm PST
E-mail Support - Billing@Blizzard.com

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

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Q u o t e:
thanks for your speedy reply i beleive what looks suspicious is my cousin in california gave me his credit card information over the phone to pay for my transfr so i could play with him

so whats the process i call billing and tell them whats up or hat information should i have ready when i call

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I'd just call and talk to them - this is typically cleared up fairly easily. If they need more information or documentation, they will surely let you know.