Since the release of patch 4.0.1 yesterday, we’ve received reports from players that a few of their item enchantments are now missing. After further investigation into the cause and potential solutions, we’ve come to the unfortunate conclusion that we will not be able to restore these enchantments.

We apologize for any inconvenience this may have caused, but we will not be able to replace or otherwise reimburse players for their lost enchantments.