Missing characters - any update?
by Rigatoni | 13/10/2010 13:40:17![]() Hello. I've seen a few posts regarding characters not showing up on the Character Select screen in game. The character I'm posting as is an example of this. In my server select screen, I see "Mal'Ganis (10)", but only a level 1 alt shows up as a selectable character. Are there any updates available about this issue? Thank you. |
by Roraks | 13/10/2010 13:43:16![]() This should hopefully be resolved with the server restart, Rigatoni.
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by Orlyia | 13/10/2010 15:16:21![]()
Were you totally logged to desktop and relaunched WoW post-restart, Rigatoni? Customer Service Forum Representative Authenticators! Take a bite (or two) out of crime! http://us.battle.net/security/ |
by Orlyia | 13/10/2010 15:34:11![]() Thank you for the additional reports folks. While we expected rolling restarts to address this, for some apparently it has not. Sending this back for another look :) If anyone else seems to be missing characters, feel free to add your details here in case our folks may need some case studies to look at. Customer Service Forum Representative Authenticators! Take a bite (or two) out of crime! http://us.battle.net/security/ |
by Orlyia | 14/10/2010 12:09:39![]()
It's both stickied - and updated above, Draeness. Patch 4.0.1 - Issues and Updates Customer Service Forum Representative Authenticators! Take a bite (or two) out of crime! http://us.battle.net/security/ |
by Orlyia | 14/10/2010 12:40:15![]() That would be the plan, yes. Please do let us know immediately if that's not the case. Customer Service Forum Representative Authenticators! Take a bite (or two) out of crime! http://us.battle.net/security/ |
by Harlsoco | 14/10/2010 16:08:13![]() Glad to see your characters are returning out of hiding folks. :D Customer Service Forum Representative Follow us on Twitter! @BlizzardCS - http://twitter.com/BlizzardCS (English) @BlizzardCS_ES - http://twitter.com/BlizzardCS_ES (Spanish) |
by Harlsoco | 14/10/2010 17:36:42![]()
Can I get the name of the paladin and the realm as well, Rythros? Customer Service Forum Representative Follow us on Twitter! @BlizzardCS - http://twitter.com/BlizzardCS (English) @BlizzardCS_ES - http://twitter.com/BlizzardCS_ES (Spanish) |
by Harlsoco | 14/10/2010 17:54:12![]()
Hmmm. I don't see the paladin you are referring to on Alterac Mountains. Perhaps this character was transferred to/from another account or realm? As for Rythros, this character was deleted. If you would like to restore this character you may wish to open an in game ticket. Restorations are not always guaranteed, but the Game Master will do their best to facilitate your request. Customer Service Forum Representative Follow us on Twitter! @BlizzardCS - http://twitter.com/BlizzardCS (English) @BlizzardCS_ES - http://twitter.com/BlizzardCS_ES (Spanish) |
by Harlsoco | 14/10/2010 18:27:04![]()
If you know the name of the realm I will be glad to, Minid. Customer Service Forum Representative Follow us on Twitter! @BlizzardCS - http://twitter.com/BlizzardCS (English) @BlizzardCS_ES - http://twitter.com/BlizzardCS_ES (Spanish) |




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