Midsummer Festival - Currently Known Issues

by Syndri | 21/06/2009 22:00:49

Syndri

Update:

The following issues have been resolved:



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Update:

We're currently aware of and looking into the following reports:

  • All annual quests were reset with this hotfix. As a result, many players may note that their completed quest totals have been lowered to properly account for the loss. These quests may be completed again, though, and will continue to count towards a character's current total. Also, if these quests previously contributed to the completion of an achievement (for example: "Complete 3000 Quests"), their reset will not remove a character's achievement credit in any way. Once completed, these achievements will remain.
  • Totemic Beacons are unable to be reclaimed if destroyed. Players who are wishing to complete "Inform the Elder" are welcome to request further assistance by submitting an in-game petition.
  • Some players are unable to pick up "Unusual Activity." This quest is not considered an annual quest and so did not reset. If you completed this quest last year, you will be unable to repeat it. The same applies for "Ahune, the Frost Lord," "Shards of Ahune, "Incense for the Summer Scorchlings," and "Incense for the Festival Scorchlings."
  • If players completed "A Thief's Reward" prior to their realm's reset, it's possible they may be able to complete it again and receive more than one Crown of the Fire Festival.
  • With this, if players stole any city fires prior to Tuesday's hotfix, they may need to doubleback and re-complete them in order to pick up a "A Thief's Reward."
  • Some players are receiving the message "You have already completed that quest" when attempting to steal Exodar and Silvermoon fires. These fires, unlike all other cities', are not considered annual quests, so may have not properly reset. If you receive this message, but are unable to pick up "A Thief's Reward," it's very likely that you still have another city's flame missing.
  • If players receive the message "Quest Failed: Duplicate Item Found," they will need to select a different quest reward during quest turn in. Some of the quest rewards are considered "Unique (20)," capping out at a stack of 20. If one of these rewards is chosen during quest turn in, but would bring a player's item count over the unique cap, the quest will not complete.
  • Some players are noting that achievements in-progress have not reset even though all fires and quests have (allowing them to be honored or stolen even if listed in an achievement's progress).



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Update:

Recent In-Game Fixes - June 2009

Q u o t e:
We are in the process of applying an in-game fix that will restart all of the quests associated with the Midsummer Fire Festival event and allow players to complete them once again. If you are in the process of completing an achievement such as Extinguishing Kalimdor, this fix will reset your progress and you will need start over. This fix will require realms to be restarted.


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Greetings!

While the Midsummer Fire Festival event has begun, we wanted to take some time to explain that there are some currently known issues with the Festival, and to let the community know that we are working on resolving them.

The first issue, and what seems to be the most prevalent reported issue, is regarding gaining Fire Blossoms from fire quests that were completed last year. This affects the Honor the Fires and Desecrate the Fires quests, as they appear to have not reset from last year. We understand the concerns many players have about being able to obtain enough blossoms for this year to buy what they wish, and we are actively working on the issue.

Second, there have been many reports that the quest “Unusual Activity” has not reset from last year. This is being investigated by development.

In addition, we have had many players report that Crown of the Fire Festival from last year is not granting achievement credit for King of the Fire Festival. This appears to be a result of the quest not having been completed while the achievement system was live (as last Midsummer was before the achievement system was implemented). If it were to grant retroactive achievement for King of the Fire Festival, it would have been granted upon launch of the achievement system.

While we do apologize for any frustration, we want to actively assure the community that we are working on resolving these issues, and any others that may appear. We will update this post with information as we get it.

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Aredek | 22/06/2009 17:42:00

Aredek

Good morning, everyone.

I just wanted to stop by and let you know that you have not been forgotten; we're still looking to get to the bottom of each of these issues as quickly as possible. As previously stated, more information will be provided as soon as it becomes available.

Thank you all for your ongoing patience!

Game Master, Customer Service Forum - In-Game Support

by Syndri | 22/06/2009 23:26:24

Syndri


Q u o t e:
Any update for the AFTERNOON Crowd?


Sure. :)

Though I've no groundbreaking news to report at this time, I can assure you that we still remain active in our efforts to implement a resolution, one that benefits as many players and inconveniences as few players as possible. Our technicians and developers are working on this as we speak.

As always, should we receive any further updates or news, we'll be sure to relay them herein right away.

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 01:13:50

Syndri

As a minor update:

Recent In-Game Fixes - June 2009

Q u o t e:
We are in the process of applying an in-game fix that will restart all of the quests associated with the Midsummer Fire Festival event and allow players to complete them once again. If you are in the process of completing an achievement such as Extinguishing Kalimdor, this fix will reset your progress and you will need start over. This fix will require realms to be restarted.

Game Master, Customer Service Forum · In-Game Support

by Orlyia | 23/06/2009 08:28:22

Orlyia

As mentioned above....

We have a post on this now in the Service Status forum, under the Fixes thread.

Recent In-Game Fixes - June 2009


Q u o t e:

6/22/09

* We are in the process of applying an in-game fix that will restart all of the quests associated with the Midsummer Fire Festival event and allow players to complete them once again. If you are in the process of completing an achievement such as Extinguishing Kalimdor, this fix will reset your progress and you will need start over. This fix will require realms to be restarted.




This should be effective once a realm is restarted during this morning's maintenance.

Game Master, Customer Service Forum - In-Game Support

by Orlyia | 23/06/2009 13:47:46

Orlyia

Realms aren't due to start rolling restarts for another 15 minutes.

Do let us know if you still see this after your realm comes back from it's restart this morning.

Game Master, Customer Service Forum - In-Game Support

by Orlyia | 23/06/2009 14:47:43

Orlyia


Q u o t e:
Still cannot obtain flame quests after server restart


If you are referring to the capital city quests, those are started from the item you get from the various bonfires. There really isn't anything to 'start' prior to gathering those.

Game Master, Customer Service Forum - In-Game Support

by Orlyia | 23/06/2009 15:01:05

Orlyia


Q u o t e:
Hello, sorry if this has already been asked today, but my search doesn't work and I can't seem to find anything regarding this, so apologies if I'm contributing to the forum flooding.

Anyway, I wanted to let you all know that I recently killed Lord Ahune (after the Server Restart for the Hotfix) and, while the quests properly reset and all, I still cannot loot the Shards of Ahune to do the quest this year for the second tabard.

What I'd like to know if this is also being worked on or if it's just happening to me.

Thank you. :)


Not sure if that one is ever meant to be repeatable, Elsin - but things specifically like this are what we need to know so it can be looked into.

Thank you very much.

Game Master, Customer Service Forum - In-Game Support

by Orlyia | 23/06/2009 15:19:20

Orlyia


Q u o t e:
Before the restart, I had slmost finished desecration and honoring of Eastern Kingdoms.

After the restart, the achievement tracker page says I have not been given credit for the ones I did last year.


Ones that the achievement was not completed in that particular block were supposed to reset, Megamoose.

Game Master, Customer Service Forum - In-Game Support

by Syndri | 23/06/2009 17:32:49

Syndri


Q u o t e:
Last year during Midsummer, my current main didn't finish the Earthen Ring quest chain that leads to the ice stone and summoning Ahune dailies. I must've abandoned it somewhere in the middle, because the Earthen Ring Elder has no quest for me, and I don't have the Totemic Beacon anymore.

I managed to pick up the quest I abandoned ("Inform the Elder") from someone else's ghost wolf summon guy, but in order to turn it in to the elder I need the Totemic Beacon that I don't have anymore.

Were the restarts supposed to reset this chain as well? If not, how can I get the Totemic Beacon back? I have a ticket open, but I don't know...


Known issue, looking into. You may wish to submit a petition requesting further assistance if you are unable to acquire a Totemic Beacon.


Q u o t e:
I believe my realm has restarted, but I still get "you have completed that quest" when I try to start the Exodar flame quest.


Looking into.


Q u o t e:
I'm not able to do the flames in the capital cities (I have the flame of exodar in my bank from last year, and it says "quest completed")


Looking into.


Q u o t e:
You're in our battlegroup, and ours apparently didn't get the fix pushed out when they did our maintenance this morning.


Looking into.


Q u o t e:
I can now re-do all the quests and I have maintained my achievements, nice, thats fixed.

Sadly however, my 'completed quests' under 'Complete 3000 Quests' achievement has not been reset too and I have lost around 200 from this tally.


All holiday quests were reset with this hotfix, Asot. As a result, your quest total automatically adjusted to properly reflect your character's new and current tally; these quests may be completed again, however. Should they have contributed to a prior earning of an achievement (for example: "Complete 3000 Quests"), the achievement credit should still remain.

I'm still pushing for further information at this time, though.

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 17:54:10

Syndri

Update:


Q u o t e:
I actually have a question regarding these... On my main (Shaman) I restole all of the flames on Sunday night, and was able to begin all of their quests except for Exodar. Even now after the reset, I cannot begin the Exodar quest, even though I have not done it this festival, and I collected all of them for last year.

Q u o t e:
I'm not able to do the flames in the capital cities (I have the flame of exodar in my bank from last year, and it says "quest completed")


All capital city flames should have reset—save for Exodar and Silvermoon. If you are unable to reclaim opposing faction city flames (again, save for Exodar and Silvermoon) due to stealing them last year, please let me know.

If you are experiencing this issue and are on battlegroup Retaliation, please know that we're looking into this matter further. It does not appear your realm grouping was reset properly.


Q u o t e:
I was able to complete "A thief's Reward" for the 3rd time..(I have 3 Crown of the Festivals now. One from last year, 2 from this year...without doing the city flames this year)


Correct. If players previously completed "A Thief's Reward" prior to their realm's reset, it's possible they may be able to complete again.


Q u o t e:
Just turned in the last city flame I needed for the King of the Fire Festival and didn't get the followup quest. Yay.


As city flames should have reset with rolling restarts, it's very likely that you will need to go re-steal any fires you stole prior to the hotfix. Keep me updated. :)


Q u o t e:
I'm on Scarlet Crusade, and our fires have not yet been reset either for desecration or honoring the flames.

When will we have an update on this?


Looking into.



Q u o t e:
but is there any word on the "striking back" daily?


Looking into.


Q u o t e:
Im not sure if anyone else has this problem ( and i havent bothered to read the 38 pages before this one ) but i have been unable to do any of the midsummer quests near major horde cities. My toon would enter the twilight zone when i near horde cities. Places like razorhill and brill show up as deserted towns to me and my party members were unable to see me even though we were standing on the same spot.


Have you completed the "The Battle for the Undercity," Ulyssandra?

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 17:57:03

Syndri

Minor correction:


Q u o t e:
All capital city flames should have reset—save for Exodar and Silvermoon. If you are unable to reclaim opposing faction city flames (again, save for Exodar and Silvermoon) due to stealing them last year, please let me know.


Exodar and Silvermoon flames should have reset. I'm forwarding on your reports at this time to have the matter looked into further.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 18:10:03

Syndri


Q u o t e:
It's a bit hard to follow this thread.


If you want to focus solely on "Blue" posts, just tap the little, blue "Blizz" icon in the upper right-hand corner of our replies. This will automatically jump you from Blue post to Blue post. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 18:25:22

Syndri


Q u o t e:
Feel sorry for you front line guys and the lack of info you probably have. Was hoping a locked thread could maybe be created with a FAQ?


How about an updated primary post? :)


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 19:14:10

Syndri

Realms on battlegroup Retaliation are being restarted at this time to properly adopt our Midsummer Festival hotfix (Recent In-Game Fixes - June 2009 ).

The realms include:

    Area 52
    Auchindoun
    Azuremyst
    Blade's Edge
    Blood Furnace
    Coilfang
    Dawnbringer
    Exodar
    Fizzcrank
    Galakrond
    Ghostlands
    Grizzly Hills
    Shattered Halls
    Terokkar
    The Scryers
    The Underbog
    Velen
    Zangarmarsh

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 19:32:04

Syndri


Q u o t e:
Retailiation Battlegroup has been down for longer than the previously explained restart... is there something else going on?


Indeed there is. While realms were being taken down to implemented a hotfix, we encountered additional issues and so needed to bring all Retaliation realms offline wholly. Apologies for any delay in relaying this to you all!

http://launcher.worldofwarcraft.com/alert

Q u o t e:
We are actively investigating the issues that are affecting the realms listed below. We currently have no estimate on when these realms will be playable, but we will provide another update at approximately 12:00pm noon PDT. Thank you for your patience.

Area 52
Arena Tournament 1
Arena Tournament 2
Auchindoun
Azuremyst
Blade's Edge
Blood Furnace
Coilfang
Dawnbringer
Exodar
Fizzcrank
Galakrond
Ghostlands
Grizzly Hills
Shattered Halls
Terokkar
The Scryers
The Underbog
Velen
Zangarmarsh


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 19:46:42

Syndri

Hey guys, for those of you expressing concern and wishing for updates regarding those issues presently affecting Retaliation battlegroup, go ahead and check out the following thread:



We'll work to keep you as updated as possible therein. In the meantime, let's keep this sticky focused on Midsummer Festival issues, just to keep communication as streamlined as possible. Should you have any grievances or questions regarding battlegroup Retaliation, just pop on over to the thread I've linked and we'll be happy to oblige as we are able. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 19:53:34

Syndri

Reiterating, in case this earlier message was missed:


Q u o t e:
Hey guys, for those of you expressing concern and wishing for updates regarding those issues presently affecting Retaliation battlegroup, go ahead and check out the following thread:



We'll work to keep you as updated as possible therein. In the meantime, let's keep this sticky focused on Midsummer Festival issues, just to keep communication as streamlined as possible. Should you have any grievances or questions regarding battlegroup Retaliation, just pop on over to the thread I've linked and we'll be happy to oblige as we are able. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:14:41

Syndri


Q u o t e:
Why did the hotfix reset some people on a realm but not others? I still can't redo the Kalimdor and Eastern Kingdoms fires again yet others in my guild can do redo them just fine.


Did you happen to complete any of these quests yesterday, around midday to late evening? I ask, as your particular battlegroup received our hotfix earlier than most others. Should you have honored/desecrated these fires yesterday, after the hotfix went live, you would be unable to repeat them again today.

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:23:44

Syndri


Q u o t e:
I grabbed all the flames from every opposing city yesterday and turned them all in . The "A Thief's Reward" quest never became available to me. I am confident I did not miss a flame (Exodar, Darnassus, Ironforge, Stormwind).

I am not sure if we went through a realm restart yet or not but the GM ticket I filed said they are still working on it.

My question is, if you restart this, do I have to go back AGAIN to all the cities and re-steal all the flames?


There was an issue yesterday, prior to our hotfix being issued, which disallowed many players from being able to receive "A Thief's Reward." This was largely resolved for most players once all quests were reset.

Unfortunately, as all quests were reset, should you have stolen any fires yesterday, you'll need to re-steal them today to be able to pick up "A Thief's Reward." If your posting character's realm is accurate, your quests should have been reset appropriately.

Keep me updated, though, Yatrexa. :)

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:35:11

Syndri


Q u o t e:
Thanks for the fast response on this. Yes I did them yesterday. While this does fix the problem of getting the meta, it still seems unfair that others who were able to complete it the first day, since they didn't do them last year, are now able to redo them and get more flowers, and now are able to buy all the clothes and other items.


Though I am happy to see that everything appears to be back on track, Telath, I do sincerely understand your concern. Should you feel we should reevaluate any aspect of this hotfix, please do not hesitate to let our developers know within our Suggestions Forum. They're listening. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:40:40

Syndri


Q u o t e:
Yes, my Seeker count went down, however, it went down by a quite significant amount. Yesterday, while I was working on this, I had over 2600 quests completed. After the hotfix, I am down close to 2400. There are a total of 25 fires in EK (Alliance and Horde). That seems just a bit excessive to take 200 quests off my Seeker achievement.


All holiday quests have been reset (as they are intended to do each year), Valendaria, not just those related to Midsummer Festival. These quests may be completed again, however, and will once more count towards any ongoing total.

With this, should you happen to complete an achievement between yearly resets, your achievement credit should persist.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:48:46

Syndri

Small update:

The following issues have been resolved:


All other issues noted below remain under investigation at this time:

  • All annual quests were reset with this hotfix. As a result, many players may note that their completed quest totals have been lowered to properly account for the loss. These quests may be completed again, though, and will continue to count towards a character's current total. Also, if these quests previously contributed to the completion of an achievement (for example: "Complete 3000 Quests"), their reset will not remove a character's achievement credit in any way. Once completed, these achievements will remain.
  • Many players are receiving the message "You have already completed that quest" when attempting to steal Exodar and Silvermoon fires. These fires, along with all other cities', should have reset.
  • Totemic Beacons are unable to be reclaimed if destroyed. Players who are wishing to complete "Inform the Elder" are welcome to request further assistance by submitting an in-game petition.
  • If players previously completed "A Thief's Reward" prior to their realm's reset, it's possible they may be able to complete it again.
  • With this, if players stole any city fires prior to this morning's hotfix, they may need to doubleback and re-complete them in order to pick up a "A Thief's Reward."
  • Some players are unable to pick up "Unusual Activity."
  • Some players are noting that achievements in-progress have not reset even though all fires and quests have (allowing them to be honored or stolen even if listed in an achievement's progress).

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 20:57:27

Syndri


Q u o t e:
Is that post meaning only Retaliation has gone through the reset?
I know some players on my main's realm have been able to get fires 3+ times, but there seems to have been no reset at all for many... lots of weird things


All other battlegroups (and their corresponding realms), Frostycog, had this hotfix implemented either yesterday evening or this morning. Retaliation was an exception; however, it, too, should now be up to speed, with all characters within noting that their fires and quests have reset.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:01:24

Syndri


Q u o t e:
So if Silvermoon wasn't reset (just got the fire and can't use it) what do we do? Undercity worked, as you said. Do I put in a ticket or just wait out a fix?


Many players are unable to desecrate either Exodar or Silvermoon at this time, so we're still looking into how best to provide resolution at this time. Should we receive any updates, we'll let you know. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:02:24

Syndri


Q u o t e:
Not completely true. Exodar is still stuck on 'Logging in to game server', even though I can log onto the other realms in our battlegroup. Figures that with my luck this week, Exodar would be the one realm still down.


Understood, Kestrell. Apologies for the confusion!


Q u o t e:
THE FORGOTTEN COAST WAS NOT RESET


What makes you say this? Can you provide me any further information? :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:07:16

Syndri


Q u o t e:
My fires and quests have reset. I have a question, though: Festival Loremaster, who gives the quest A Thief's Reward, keeps trying to just give me another crown. Is this normal? I would like to go steal city flames again but I don't know if I can since I seem to recall requiring a quest first.


Many players have been reporting similar experiences, Graymalk. While I would not call this "normal," I'm not sure that it will impair your ability to desecrate fires anew. You should simply be able to walk up to the fire and interact with it.

Can you keep me updated on the desecration front, though? If you are/are not able to progress through this mini quest chain, etc?

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:13:52

Syndri


Q u o t e:
All my flame keeper achievements are still listed as completed. How am I supposed to get more fire blossoms if this is the way it is? The Burning Hot Pole Dance is going to be impossible for me to do without fire blossoms :(


Though your achievement's progress may not have reset, Zerochance, still go ahead and try to steal/honor fires. Many players have reported that fires and quests reset even when their achievement progress did not.

Let me know if this does/does not appear to be the case for you. :)

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:17:29

Syndri


Q u o t e:
Only one of them will give me a quest the others say I've already completed.


Exodar, by chance?

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:25:22

Syndri


Q u o t e:
So am I misunderstanding the update? It says the issues have been fixed but I'm still getting the completed quest already message. I'm on Draenor BTW. It is the exodar one that it wont let me complete


This is a separate issue affecting a number of players, Kentessa—even those not on Retaliation. We're looking into it at this time, but it seems only to be affecting Exodar and Silvermoon fires.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:26:31

Syndri


Q u o t e:
My flames have all been reset but I am now missing just over 200 quests from my 3000 quests completed achievement for The Seeker title.


From the front page:

Midsummer Festival - Currently Known Issues

Q u o t e:
All annual quests were reset with this hotfix. As a result, many players may note that their completed quest totals have been lowered to properly account for the loss. These quests may be completed again, though, and will continue to count towards a character's current total. Also, if these quests previously contributed to the completion of an achievement (for example: "Complete 3000 Quests"), their reset will not remove a character's achievement credit in any way. Once completed, these achievements will remain.


[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:43:20

Syndri


Q u o t e:
I still can not honor any flames that I already done from last years... another day wasted.


Which fires have you tried, Zerochance?


Q u o t e:
Were all realms reset to fix the Midsummer problem or only the ones people have said were messing up? I am unable to get the fires/quests that I already did last year, much like everyone else on here. I realize it's being looked into, just wanted to know if all realms are included.


Same question to you, Duendenocha. :)

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:47:56

Syndri


Q u o t e:
Flame of Darnassus. The other three flames still sat I've already completed that quest. I've already handed all the flames in once and collected them a second time. Not sure what to do.


What happens if you delete the Flame of Darnassus and retry the quest?

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:55:36

Syndri


Q u o t e:
That is a loss of 207 quests and no matter how you try to slice it there are not 207 midsummer quests.


All holiday quests were reset, Smilinnside, not just those related to the Midsummer Festival.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 21:56:46

Syndri


Q u o t e:
I just came back home and I'd like to know if there's any information regarding Shards of Ahune not dropping for those of us who did it last year. I mean, if it's actually intender or not that we can't do it again this year for the other Tabard.


I'll see what information I can glean for you, Elsinpriest. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 22:02:16

Syndri


Q u o t e:
Eversong Woods (which I did yesterday evening) - unsuccessful
Durotar - success
The Barrens - success


It's possible that your realm adopted this hotfix early (before the majority of other realms did this morning), Zerochance. If this occurred, any quests you completed between midday yesterday and this morning would no longer be available, as they would have technically been completed after your realm reset everything.

I'll see if I can find out any further information for you. Just permit me some time. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 22:04:03

Syndri


Q u o t e:
Even after this morning's realm restarts, I'm unable to receive the quest, "A Thief's Reward", after re-stealing all of the Horde's city flames a second time (stole them yesterday as well) today, receiving the message that I've already completed the quests.


For which fires, Bredel?

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 22:31:50

Syndri


Q u o t e:
i did this and i still receive the "You have complete this quest" error when i try to turn in the exodar flame. i can turn in every other city flame for the second time this week, but not exodar...


Exodar and Silvermoon are being investigated at this time, Téhbish. This is affecting many players, so we're looking into the best resolution possible.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 22:37:47

Syndri


Q u o t e:
Alright, it is possible to get the quests from enemy cities and turn them in even if the NPC wants to just give you a crown right off the bat.


Thanks, Graymalk!


Q u o t e:
Any word on the shards of Ahune thing yet?


Not yet. I'll let you know once I know. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 22:57:34

Syndri


Q u o t e:
I just came back home and I'd like to know if there's any information regarding Shards of Ahune not dropping for those of us who did it last year. I mean, if it's actually intender or not that we can't do it again this year for the other Tabard.


Alright. Based upon the information I've at present, this is intended. "Shards of Ahune" (the quest) is considered a one-time quest, with "Shards of Ahune" (the item) only dropping for a player once.

Still working on getting that confirmed for you, though. :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 23/06/2009 23:15:19

Syndri

Which quests did you complete before the reset, Linkgototown? And did you repeat all of those again today?

Also, which fires are returning that message for you? Silvermoon perhaps?



Edit: Glad to hear it, Bamathar!

[ Post edited by Syndri ]


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by Syndri | 23/06/2009 23:58:44

Syndri


Q u o t e:
One thing that kind of bugs me though- I did SOME of the flames before the hotfix to get the achievements, the flames successfully fully reset for me so I can pick up all the flames again.
Am I going to get in trouble or something if I resteal the alliance or rehonor the same flames as I did before? I can NOT remember which ones I had already done.


Praise and pillage as you please. You're welcome to repeat these quests. :)


Q u o t e:
I'm on Stormscale server, and still haven't seen the quests reset. I did almost every one last year. I'm checking in once a day while parked at the Ironforge fire, but nothing yet.


Quests or fires? And which ones?

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by Syndri | 24/06/2009 00:21:08

Syndri

I actually see a Totemic Beacon in your character's mailbox. Are you unable to, Blush?

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by Syndri | 24/06/2009 00:50:56

Syndri


Q u o t e:
um all 4 fores are returning the message and i did all the flame quest yesterday aka stealing cities fire and clicking on them and handing them in. and i want able to get a thieves reward and i still cant today and i cant redo the fires. help me please


I'm showing that you've Silvermoon and Undercity completed. Are you able to (re)steal Orgrimmar and Thunderbluff?

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 24/06/2009 00:54:20

Syndri


Q u o t e:
However I have not seen the quest "A Thief's Reward" (or whatever it's called) pop up anywhere. I stole the fires from the 4 alliance capitals anyway, turned them all in and I still don't see a quest. That's the only achievement I still have left to go. I have not done this quest before and that would seem to not matter anyway since people that did do it last year got a *second* crown this year...


I'm not showing "Stealing Darnassus' Flame" in your completed quest log. Have you stolen this flame since our Midsummer Festival hotfix was implemented?

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by Syndri | 24/06/2009 00:55:20

Syndri


Q u o t e:
reset for korgath please? wtb my mantle


All realms have received the appropriate hotfix, Forgetme. May I ask what's occuring that makes you believe Korgath has not?

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by Syndri | 24/06/2009 00:58:57

Syndri


Q u o t e:
I too finished all flames the past couple days - turned them in - recieved my rewards but cannot pick up the Thieves quest. Even with reset - the Festival Loremaster does not offer me this quest. Are you telling me I have to fight my way back through those cities to get the flames again!?!? I sure hope not. :-( Please help.


Have you stolen Undercity's fire since your realm was hotfixed, Katydid? I'm not showing "Stealing the Undercity's Flame" in your completed quest log.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 24/06/2009 17:26:19

Syndri


Q u o t e:
still can't access the bonfire in Brill

on top of my screen it says" the enemy controls the Undercity" does anyone have any ideas what quest this is?

also have stormwind's king outside of Undercity


You'll want to revisit Alexstrasza at Angrathar, the Wrath Gate. I believe she has further instructions for you, Shadowen. :)


Q u o t e:
I've never had to battle for the undercity and there is absolutely noone in tirisfal glades not monsters, no king no other players. I do appreciate your help tho.. i have tried talking to the king etc in SW and they dont sem to have anything to say. Any other suggestions greatly appreciated


Nytingkey, you'll want to revist the Life-Binder, as well!


Q u o t e:
Are the ones in the cities NOT the same as the ones listed for the achievement as "Teldrassil", "Azuremyst Isle" and so on? Are those additional fires?


Correct, Enaeru. The city fires ((The Exodar, Ironforge, Orgrimmar, etc), are actually inside each city's boundaries, whereas those listed as "Teldrassil" and "Azuremyst Isle" are in separate locations.


Q u o t e:
I got the Org flame, and it's in my bad. I just got the Thunder Bluff flame and I saw "You made Flame of Thunder Bluff" - but I don't see it in my bag anywhere. My bag was not full either. Just tried this like 10min ago...Any ideas?


It's in the same bag as your Mining Pick, Pendant of Lost Vocations, Sandals of Summer, Tear Stained Handkerchief. Can you see it, Swiftstick?

If not, you may want to disable your AddOns and relog.


Q u o t e:
ok i am sure this has been answered but bare with me please, i did all the AC town fires, turned them in withing a the last 24 hour period but nothing happened, no achv or not continue quest... nothing what do i do? i spent over 100g for repairs for spirit rez's here i hope i dont have to redo them


I'm showing that you've completed "Stealing the Exodar's Flame," "Stealing Stormwind's Flame," and "Stealing Ironforge's Flame," Joartrude. The Flame of Darnassus still appears to be within your inventory (in your mailbox).


Q u o t e:
Im still having an issue with unusual activity quest. I'm able to get the other quests (torch tossing, striking back...)


As you're able to pick up "Striking Back," Pause, you will be unable to pick up and complete "Unusual Activity" again. "Unusual Activity" is not considered an annual quest at this time and so did not reset from last year.

Can you pick up "Ahune, the Frost Lord" from Numa Cloudsister? Or "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.


Q u o t e:
Just went and stole Darnassus' flame again and I got the quest "A Thief's Reward" finally. Just wanted to say thankyou for the help Syndri =)


Glad to hear it, Erenan!


Q u o t e:
I still am not able to do any of the midsummer quests that i did last year. It gave me the reward for the horde city ones...even though i havent done it this year.. but i cant get the other quests either


Which quests, specifically, Kamia?


Q u o t e:
I tried submitting the request online to get my Totemic Beacon back that I deleted last year so I can complete Inform the Elder. I got an email from Customer Support that I just needed to abandon and accept the quest again to get the item. I have tried this twice already and it does not work. What are the magic words that I need to say to get them to actually send me the item? I even referenced the Customer Service Forum in my first request indicating that it instructs that the only way to get the item back is to send a request to a GM online and ask for it.


Apologies for any confusion, Alimie, but it appears as though you've a Beacon in your mailbox. :)


Q u o t e:
I give up. I've done this quest since the first year it was patched in; blizz says they can't give me the achievement, fine....but this morning i went and got all the flames, and turned them in, and I still can't get this thief's reward quest. I can understand not giving me the achievement, but if you aren't going to, could you at least make it possible for me to do it now? Or at the very least explain to me why I'm unable to complete this event? Something?


Devotare, I'm not showing any of the "Stealing [...]" quests in your completed quest log, nor am I seeing any destroyed flames in your deleted inventory (which would indicate that you may have perhaps completed these quests prior to the hotfix). Are you unable to steal fires? Or you are perhaps referring to a different character?


Q u o t e:
explain this one to me...i'm on a new character that i just started a few months ago, have all of the items for this quest and still can't complete it.

what's up with this, blizzard? new toon, no chance of me doing the achievement prior to this year and i still can't complete this?


Hm, yes. Strange things are indeed afoot at the Circle K. Check your mailbox, Zaraata.

Game Master, Customer Service Forum · In-Game Support

by Syndri | 24/06/2009 17:44:18

Syndri


Q u o t e:
Just stole the Exodar and Darn flame for the 3rd time and still getting "You have completed this quest" whenever I click on the icon in my bag. Turned all four in on Sun/Mon and still no option to get "A Thief's Reward" and the achievement. 2nd and 3rd loots were done after the supposed hotfix.

Everything else is done and this is becoming quite maddening. Take the time and fix these issues correctly or take Midsummer out of the Meta imo. Losing the drake over Blizz's lack of foresight and quality control is insane.


What happens if you (re)steal Ironforge's fire, Malvaiyas? (Check your mailbox.)


Q u o t e:
ok here's the thing. The dwarf commoners in IF (outside bank) that are supposed to give the quest to start the thiefs reward questline spawn, they are clickable for about 2 seconds.. then about 20 seconds later they despawn. This is with a character who has the problem with getting achievments done.


I'm not showing any of the "Stealing [...]" quests in your character's completed quest log, Cattie, nor any Flames in your deleted inventory (which would indicate that you completed these quests just before they were reset). You'll need to steal each opposing faction's fires (Orgrimmar, Silvermoon, the Undercity, and Thunder Bluff) first and then you'll be offered "A Thief's Reward."


Q u o t e:
Except that the Silvermoon City flame that I stole again today (and which worked perfectly the first time I stole it) tells me I've already completed that quest. It seems the Thief's Reward quest (or rather the flames up to it) are still bugged. I'll find out more tomorrow when I steal another one for the second time.


Looks like you're actually only missing "Stealing the Undercity's Flame," Innarra. Items still appears to be in your inventory, though.


Q u o t e:
I'm fine either way since I already earned appropriate experience/blossoms/gold from the quests, I just thought that I'd post stating that not all the quests have been reset yet, either that or they didn't reset for me ;).


Which specific quests, Retail?


Q u o t e:
I'm still trying to get some sort of response, either in game or on these forums. None of the quests I did last year have been reset, with the exception of the bonfires (desecrating/honoring).


Can you name some specific ones, Danarys? :)

Game Master, Customer Service Forum · In-Game Support

by Syndri | 24/06/2009 18:49:03

Syndri


Q u o t e:
I just stole Silvermoon's flame at about 6:40 pm Pacific time. Its still says I completed it, which I did, last year. Not sure if this is being addressed yet, I didn't feel like reading through 50+ pages or reading all the blue posts. I also cannot get the Unusual activity quest, which I did last year


Many players are indeed experiencing issues with the Exodar and Silvermoon fires, Lupos. We're looking into these at this time.

As for "Unusual Activity," if you completed this quest last year, you will be unable to complete it this year. This quest is not considered annual at this time. Are you able to pick up "Striking Back"? Also, can you pick up "Ahune, the Frost Lord" from Numa Cloudsister? Or "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.


Q u o t e:
I am still getting this error for Exodar on my Priest (After the reset.) I reported it twice stating that the reset did not fix it for me and the GMs that responded simply spammed me with "The problem has been fixed" macro and did not reply when I restated that it was not fixed and is not letting me accept that quest to get the Achievement one.


Definitely an issue into which we are looking, Nystia. With that said, seems as though you'll still need to complete "Stealing Ironforge's Flame" and "Stealing Stormwind's Flame." The Flames appear to be in your inventory at this time (your mailbox).


Q u o t e:
Did this reset not include the tabard quest?


Wallin, Bulliwyf—At present, "Shards of Ahune" is considered one-time-only quest. So, just one completion and just one tabard.


Q u o t e:
However, when I went back to redo one (Undercity), when I tried to turn the quest in it said failed, duplicate item found.


Try this workaround, Lionor: Abandon the quest and reaccept it from the Flame. Also, try selecting a different reward. The reward you're choosing at present may bring the total in your bags to their max stack and thus make the completion impossible (for example, if something is "Unique" up to 20, and you've 18 in your bags and are to receive 5 more with a quest completion, you wouldn't be able to complete the quest with that reward selected, as it would bring your stack up to 23).


Q u o t e:
I have destroyed and restolen the Exodar flame twice now, I still cannot get hte quest. I have the flame currently in my bags. My husband, on his account, was able to do it today when he couldn't yesterday, but I am still unable to. So far, the other flames from the other cities are working fine.


Kentessa, go ahead turn in that Flame of Ironforge in your inventory and nab the fire from Stormwind. If you still experience difficulty after (with picking up "A Thief's Reward," let me know.


Q u o t e:
I respectfully disagree. When you pull up the achievement tracking for 3,000 quests, I'm roughly ~150 quests lower than I was before the rest. And there aren't 150 quests in the Midsummer festival. It was, as Blizzard stated, ALL holiday quests. Seemingly now the only way to get those quests back is to wait for the holiday to come back around, and complete again.


While this reset of annual quests will lower any concurrent total and impact an achievement's progress, it will not affect achievement credit. If a character already completed "Complete 3000 Quests," for example, prior to this reset, and moved from a total of 3124 completed quests to 2987 completed quests as a result of it, the achievement would remain. With this, annual quests can be completed again and will continue to count towards your completed quest totals.

I do understand your concern, though. If you believe any aspect of this hotfix should be revisited Scojo (and Akvavit), please do let our developers know by posting within our Suggestions Forum. They read that forum daily and so it would be your best avenue to pursue (in terms of seeking a possible change).


Q u o t e:
However, I still cannot redo the stealing Horde capital quests and the chain quests.


You're unable to (re)steal Horde city (the Undercity, Silvermoon, Orgrimmar, and Thunder Bluff) fires, Jupileo? On this character? What happens? Do you receive any error message? If so, what does it say?

With that said, many quest chains associated with the Midsummer Festival are not considered annual; rather, they're a one-time only. Can you tell me to which quests you're referring, specifically?


Q u o t e:
big ole case of "de ja vu" 50 pages long , silvermoon flame "you have completed this allready"
my response " this is the first time i ever gone to silvermoon u retarded flame !! "


Superferal, what happens if you (re)steal Orgrimmar's and Thunder Bluff's flames?

Check your mailbox, by the way.





Q u o t e:
Ahune, the Frost Lord, An Innocent Disguise, Incense for the Festival Scorchlings, Inform the Elder, Torch Tossing and Unusual Activity.

I was able to accept Torch Catching because I didn't do it last year, but I had done the pre-req to it last year, so it wasn't reset either.


At present, these are not considered annual quests and so have not reset, Danarys. Are you able to pick up "Striking Back," though? And what about "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.


Q u o t e:
Unless I am supposed to go to horde capitals and steal the flames without a startup quest then ok.


Steal the flames, complete their related quests, accept "A Thief's Reward," and profit! There is no lead in or breadcrumb quest. Just go ahead and pillage those Horde capitals. :)



Q u o t e:
As for the rest, I checked the Stormwind bonfire and the bonfire in Arathi Highlands and I wasn't able to honor it again. I don't mind the wait on fixing it (Or even if it gets fixed for me at all o.o) since I know I was already credited with them before, I just thought that there is a lot of 'bonus' experience and gold I could get by honoring/desecrating all the flames again.


Do you remember when you honored these fires, Retail? Was it later in the afternoon/evening on Sunday by chance?

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

by Syndri | 24/06/2009 19:09:18

Syndri


Q u o t e:
The Stormwind and Arathi ones were taken care of probably 2-3 days ago, which is around Sunday time like you said.


So, for some realms, the hotfix which reset all flames/fires was implemented early—around mid-afternoon to late evening on Monday. If you happened to desecrate or honor anything during this time—after the hotfix went live on your realm, though before the global hotfix that was scheduled for the next morning—you would be unable to re-honor or re-desecreate them...because, technically, you would have already done so after the hotfix went live (for you).

I know this is confusing, but does that make sense at all? >.<

Also, am I reading your descriptions correctly? Or were you able to rehonor/redesecrate the fires you honored/desecrated 24 hours ago, but not the ones you honored/desecrated 2 days ago?




Next "Blue" post: Midsummer Festival - Currently Known Issues

[ Post edited by Syndri ]


Game Master, Customer Service Forum · In-Game Support

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