Midsummer Festival - Currently Known Issues
by Syndri | 21/06/2009 22:00:49![]() Update: The following issues have been resolved:
------------------------------ Up We're currently aware of and looking into the following reports:
------------------------------- Upd Recent In-Game Fixes - June 2009
----------------------------------------- Greetings! While the Midsummer Fire Festival event has begun, we wanted to take some time to explain that there are some currently known issues with the Festival, and to let the community know that we are working on resolving them. The first issue, and what seems to be the most prevalent reported issue, is regarding gaining Fire Blossoms from fire quests that were completed last year. This affects the Honor the Fires and Desecrate the Fires quests, as they appear to have not reset from last year. We understand the concerns many players have about being able to obtain enough blossoms for this year to buy what they wish, and we are actively working on the issue. Second, there have been many reports that the quest “Unusual Activity” has not reset from last year. This is being investigated by development. In addition, we have had many players report that Crown of the Fire Festival from last year is not granting achievement credit for King of the Fire Festival. This appears to be a result of the quest not having been completed while the achievement system was live (as last Midsummer was before the achievement system was implemented). If it were to grant retroactive achievement for King of the Fire Festival, it would have been granted upon launch of the achievement system. While we do apologize for any frustration, we want to actively assure the community that we are working on resolving these issues, and any others that may appear. We will update this post with information as we get it. [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Aredek | 22/06/2009 17:42:00![]() Good morning, everyone. I just wanted to stop by and let you know that you have not been forgotten; we're still looking to get to the bottom of each of these issues as quickly as possible. As previously stated, more information will be provided as soon as it becomes available. Thank you all for your ongoing patience! Game Master, Customer Service Forum - In-Game Support |
by Syndri | 22/06/2009 23:26:24![]()
Sure. :) Though I've no groundbreaking news to report at this time, I can assure you that we still remain active in our efforts to implement a resolution, one that benefits as many players and inconveniences as few players as possible. Our technicians and developers are working on this as we speak. As always, should we receive any further updates or news, we'll be sure to relay them herein right away. [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 01:13:50![]() As a minor update: Recent In-Game Fixes - June 2009
Game Master, Customer Service Forum · In-Game Support |
by Orlyia | 23/06/2009 08:28:22![]() As mentioned above.... We have a post on this now in the Service Status forum, under the Fixes thread. Recent In-Game Fixes - June 2009
This should be effective once a realm is restarted during this morning's maintenance. Game Master, Customer Service Forum - In-Game Support |
by Orlyia | 23/06/2009 13:47:46![]() Realms aren't due to start rolling restarts for another 15 minutes. Do let us know if you still see this after your realm comes back from it's restart this morning. Game Master, Customer Service Forum - In-Game Support |
by Orlyia | 23/06/2009 14:47:43![]()
If you are referring to the capital city quests, those are started from the item you get from the various bonfires. There really isn't anything to 'start' prior to gathering those. Game Master, Customer Service Forum - In-Game Support |
by Orlyia | 23/06/2009 15:01:05![]()
Not sure if that one is ever meant to be repeatable, Elsin - but things specifically like this are what we need to know so it can be looked into. Thank you very much. Game Master, Customer Service Forum - In-Game Support |
by Orlyia | 23/06/2009 15:19:20![]()
Ones that the achievement was not completed in that particular block were supposed to reset, Megamoose. Game Master, Customer Service Forum - In-Game Support |
by Syndri | 23/06/2009 17:32:49![]()
Known issue, looking into. You may wish to submit a petition requesting further assistance if you are unable to acquire a Totemic Beacon.
Looking into.
Looking into.
Looking into.
All holiday quests were reset with this hotfix, Asot. As a result, your quest total automatically adjusted to properly reflect your character's new and current tally; these quests may be completed again, however. Should they have contributed to a prior earning of an achievement (for example: "Complete 3000 Quests"), the achievement credit should still remain. I'm still pushing for further information at this time, though. [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 17:54:10![]() Update:
All capital city flames should have reset—save for Exodar and Silvermoon. If you are unable to reclaim opposing faction city flames (again, save for Exodar and Silvermoon) due to stealing them last year, please let me know. If you are experiencing this issue and are on battlegroup Retaliation, please know that we're looking into this matter further. It does not appear your realm grouping was reset properly.
Correct. If players previously completed "A Thief's Reward" prior to their realm's reset, it's possible they may be able to complete again.
As city flames should have reset with rolling restarts, it's very likely that you will need to go re-steal any fires you stole prior to the hotfix. Keep me updated. :)
Looking into.
Looking into.
Have you completed the "The Battle for the Undercity," Ulyssandra? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 17:57:03![]() Minor correction:
Exodar and Silvermoon flames should have reset. I'm forwarding on your reports at this time to have the matter looked into further. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 18:10:03![]()
If you want to focus solely on "Blue" posts, just tap the little, blue "Blizz" icon in the upper right-hand corner of our replies. This will automatically jump you from Blue post to Blue post. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 18:25:22![]()
How about an updated primary post? :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 19:14:10![]() Realms on battlegroup Retaliation are being restarted at this time to properly adopt our Midsummer Festival hotfix (Recent In-Game Fixes - June 2009 The realms include:
Auchindoun Azuremyst Blade's Edge Blood Furnace Coilfang Dawnbringer Exodar Fizzcrank Galakrond Ghostlands Grizzly Hills Shattered Halls Terokkar The Scryers The Underbog Velen Zangarmarsh Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 19:32:04![]()
Indeed there is. While realms were being taken down to implemented a hotfix, we encountered additional issues and so needed to bring all Retaliation realms offline wholly. Apologies for any delay in relaying this to you all! http://launcher.worldofwarcraft.com/alert
Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 19:46:42![]() Hey guys, for those of you expressing concern and wishing for updates regarding those issues presently affecting Retaliation battlegroup, go ahead and check out the following thread:
http://forums.worldofwarcraft.com/thread.html?topicId=18031074276& We'll work to keep you as updated as possible therein. In the meantime, let's keep this sticky focused on Midsummer Festival issues, just to keep communication as streamlined as possible. Should you have any grievances or questions regarding battlegroup Retaliation, just pop on over to the thread I've linked and we'll be happy to oblige as we are able. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 19:53:34![]() Reiterating, in case this earlier message was missed:
Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:14:41![]()
Did you happen to complete any of these quests yesterday, around midday to late evening? I ask, as your particular battlegroup received our hotfix earlier than most others. Should you have honored/desecrated these fires yesterday, after the hotfix went live, you would be unable to repeat them again today. [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:23:44![]()
There was an issue yesterday, prior to our hotfix being issued, which disallowed many players from being able to receive "A Thief's Reward." This was largely resolved for most players once all quests were reset. Unfortunately, as all quests were reset, should you have stolen any fires yesterday, you'll need to re-steal them today to be able to pick up "A Thief's Reward." If your posting character's realm is accurate, your quests should have been reset appropriately. Keep me updated, though, Yatrexa. :) [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:35:11![]()
Though I am happy to see that everything appears to be back on track, Telath, I do sincerely understand your concern. Should you feel we should reevaluate any aspect of this hotfix, please do not hesitate to let our developers know within our Suggestions Forum. They're listening. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:40:40![]()
All holiday quests have been reset (as they are intended to do each year), Valendaria, not just those related to Midsummer Festival. These quests may be completed again, however, and will once more count towards any ongoing total. With this, should you happen to complete an achievement between yearly resets, your achievement credit should persist. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:48:46![]() Small update: The following issues have been resolved:
All other issues noted below remain under investigation at this time:
[ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 20:57:27![]()
All other battlegroups (and their corresponding realms), Frostycog, had this hotfix implemented either yesterday evening or this morning. Retaliation was an exception; however, it, too, should now be up to speed, with all characters within noting that their fires and quests have reset. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:01:24![]()
Many players are unable to desecrate either Exodar or Silvermoon at this time, so we're still looking into how best to provide resolution at this time. Should we receive any updates, we'll let you know. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:02:24![]()
Understood, Kestrell. Apologies for the confusion!
What makes you say this? Can you provide me any further information? :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:07:16![]()
Many players have been reporting similar experiences, Graymalk. While I would not call this "normal," I'm not sure that it will impair your ability to desecrate fires anew. You should simply be able to walk up to the fire and interact with it. Can you keep me updated on the desecration front, though? If you are/are not able to progress through this mini quest chain, etc? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:13:52![]()
Though your achievement's progress may not have reset, Zerochance, still go ahead and try to steal/honor fires. Many players have reported that fires and quests reset even when their achievement progress did not. Let me know if this does/does not appear to be the case for you. :) [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:17:29![]()
Exodar, by chance? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:25:22![]()
This is a separate issue affecting a number of players, Kentessa—even those not on Retaliation. We're looking into it at this time, but it seems only to be affecting Exodar and Silvermoon fires. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:26:31![]()
From the front page: Midsummer Festival - Currently Known Issues
[ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:43:20![]()
Which fires have you tried, Zerochance?
Same question to you, Duendenocha. :) [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:47:56![]()
What happens if you delete the Flame of Darnassus and retry the quest? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:55:36![]()
All holiday quests were reset, Smilinnside, not just those related to the Midsummer Festival. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 21:56:46![]()
I'll see what information I can glean for you, Elsinpriest. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 22:02:16![]()
It's possible that your realm adopted this hotfix early (before the majority of other realms did this morning), Zerochance. If this occurred, any quests you completed between midday yesterday and this morning would no longer be available, as they would have technically been completed after your realm reset everything. I'll see if I can find out any further information for you. Just permit me some time. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 22:04:03![]()
For which fires, Bredel? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 22:31:50![]()
Exodar and Silvermoon are being investigated at this time, Téhbish. This is affecting many players, so we're looking into the best resolution possible. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 22:37:47![]()
Thanks, Graymalk!
Not yet. I'll let you know once I know. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 22:57:34![]()
Alright. Based upon the information I've at present, this is intended. "Shards of Ahune" (the quest) is considered a one-time quest, with "Shards of Ahune" (the item) only dropping for a player once. Still working on getting that confirmed for you, though. :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 23:15:19![]() Which quests did you complete before the reset, Linkgototown? And did you repeat all of those again today? Also, which fires are returning that message for you? Silvermoon perhaps? Edit: Glad to hear it, Bamathar! [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 23/06/2009 23:58:44![]()
Praise and pillage as you please. You're welcome to repeat these quests. :)
Quests or fires? And which ones? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 00:21:08![]() I actually see a Totemic Beacon in your character's mailbox. Are you unable to, Blush? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 00:50:56![]()
I'm showing that you've Silvermoon and Undercity completed. Are you able to (re)steal Orgrimmar and Thunderbluff? [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 00:54:20![]()
I'm not showing "Stealing Darnassus' Flame" in your completed quest log. Have you stolen this flame since our Midsummer Festival hotfix was implemented? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 00:55:20![]()
All realms have received the appropriate hotfix, Forgetme. May I ask what's occuring that makes you believe Korgath has not? Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 00:58:57![]()
Have you stolen Undercity's fire since your realm was hotfixed, Katydid? I'm not showing "Stealing the Undercity's Flame" in your completed quest log. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 17:26:19![]()
You'll want to revisit Alexstrasza at Angrathar, the Wrath Gate. I believe she has further instructions for you, Shadowen. :)
Nytingkey, you'll want to revist the Life-Binder, as well!
Correct, Enaeru. The city fires ((The Exodar, Ironforge, Orgrimmar, etc), are actually inside each city's boundaries, whereas those listed as "Teldrassil" and "Azuremyst Isle" are in separate locations.
It's in the same bag as your Mining Pick, Pendant of Lost Vocations, Sandals of Summer, Tear Stained Handkerchief. Can you see it, Swiftstick? If not, you may want to disable your AddOns and relog.
I'm showing that you've completed "Stealing the Exodar's Flame," "Stealing Stormwind's Flame," and "Stealing Ironforge's Flame," Joartrude. The Flame of Darnassus still appears to be within your inventory (in your mailbox).
As you're able to pick up "Striking Back," Pause, you will be unable to pick up and complete "Unusual Activity" again. "Unusual Activity" is not considered an annual quest at this time and so did not reset from last year. Can you pick up "Ahune, the Frost Lord" from Numa Cloudsister? Or "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.
Glad to hear it, Erenan!
Which quests, specifically, Kamia?
Apologies for any confusion, Alimie, but it appears as though you've a Beacon in your mailbox. :)
Devotare, I'm not showing any of the "Stealing [...]" quests in your completed quest log, nor am I seeing any destroyed flames in your deleted inventory (which would indicate that you may have perhaps completed these quests prior to the hotfix). Are you unable to steal fires? Or you are perhaps referring to a different character?
Hm, yes. Strange things are indeed afoot at the Circle K. Check your mailbox, Zaraata. Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 17:44:18![]()
What happens if you (re)steal Ironforge's fire, Malvaiyas? (Check your mailbox.)
I'm not showing any of the "Stealing [...]" quests in your character's completed quest log, Cattie, nor any Flames in your deleted inventory (which would indicate that you completed these quests just before they were reset). You'll need to steal each opposing faction's fires (Orgrimmar, Silvermoon, the Undercity, and Thunder Bluff) first and then you'll be offered "A Thief's Reward."
Looks like you're actually only missing "Stealing the Undercity's Flame," Innarra. Items still appears to be in your inventory, though.
Which specific quests, Retail?
Can you name some specific ones, Danarys? :) Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 18:49:03![]()
Many players are indeed experiencing issues with the Exodar and Silvermoon fires, Lupos. We're looking into these at this time. As for "Unusual Activity," if you completed this quest last year, you will be unable to complete it this year. This quest is not considered annual at this time. Are you able to pick up "Striking Back"? Also, can you pick up "Ahune, the Frost Lord" from Numa Cloudsister? Or "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.
Definitely an issue into which we are looking, Nystia. With that said, seems as though you'll still need to complete "Stealing Ironforge's Flame" and "Stealing Stormwind's Flame." The Flames appear to be in your inventory at this time (your mailbox).
Wallin, Bulliwyf—At present, "Shards of Ahune" is considered one-time-only quest. So, just one completion and just one tabard.
Try this workaround, Lionor: Abandon the quest and reaccept it from the Flame. Also, try selecting a different reward. The reward you're choosing at present may bring the total in your bags to their max stack and thus make the completion impossible (for example, if something is "Unique" up to 20, and you've 18 in your bags and are to receive 5 more with a quest completion, you wouldn't be able to complete the quest with that reward selected, as it would bring your stack up to 23).
Kentessa, go ahead turn in that Flame of Ironforge in your inventory and nab the fire from Stormwind. If you still experience difficulty after (with picking up "A Thief's Reward," let me know.
While this reset of annual quests will lower any concurrent total and impact an achievement's progress, it will not affect achievement credit. If a character already completed "Complete 3000 Quests," for example, prior to this reset, and moved from a total of 3124 completed quests to 2987 completed quests as a result of it, the achievement would remain. With this, annual quests can be completed again and will continue to count towards your completed quest totals. I do understand your concern, though. If you believe any aspect of this hotfix should be revisited Scojo (and Akvavit), please do let our developers know by posting within our Suggestions Forum. They read that forum daily and so it would be your best avenue to pursue (in terms of seeking a possible change).
You're unable to (re)steal Horde city (the Undercity, Silvermoon, Orgrimmar, and Thunder Bluff) fires, Jupileo? On this character? What happens? Do you receive any error message? If so, what does it say? With that said, many quest chains associated with the Midsummer Festival are not considered annual; rather, they're a one-time only. Can you tell me to which quests you're referring, specifically?
Superferal, what happens if you (re)steal Orgrimmar's and Thunder Bluff's flames? Check your mailbox, by the way.
At present, these are not considered annual quests and so have not reset, Danarys. Are you able to pick up "Striking Back," though? And what about "Ahune is Here!"/"Summon Ahune"? You may need to enable low level quest tracking within your mini-map.
Steal the flames, complete their related quests, accept "A Thief's Reward," and profit! There is no lead in or breadcrumb quest. Just go ahead and pillage those Horde capitals. :)
Do you remember when you honored these fires, Retail? Was it later in the afternoon/evening on Sunday by chance? [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |
by Syndri | 24/06/2009 19:09:18![]()
So, for some realms, the hotfix which reset all flames/fires was implemented early—around mid-afternoon to late evening on Monday. If you happened to desecrate or honor anything during this time—after the hotfix went live on your realm, though before the global hotfix that was scheduled for the next morning—you would be unable to re-honor or re-desecreate them...because, technically, you would have already done so after the hotfix went live (for you). I know this is confusing, but does that make sense at all? >.< Also, am I reading your descriptions correctly? Or were you able to rehonor/redesecrate the fires you honored/desecrated 24 hours ago, but not the ones you honored/desecrated 2 days ago? Next "Blue" post: Midsummer Festival - Currently Known Issues [ Post edited by Syndri ] Game Master, Customer Service Forum · In-Game Support |







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