Made Huge Mistake

by Faelmoar | 11/07/2008 08:53:10

Faelmoar

I got emo and deleted all my gear and my toon. Filed a ticket soon after and now my ticket is escalated. How long will it take? Restoration is not guaranteed but I had full s2 Holy full s3 ret and tons of other junk. What's my wait time. Days?

by Orlyia | 11/07/2008 21:54:22

Orlyia


Q u o t e:
I got emo and deleted all my gear and my toon. Filed a ticket soon after and now my ticket is escalated. How long will it take? Restoration is not guaranteed but I had full s2 Holy full s3 ret and tons of other junk. What's my wait time. Days?


I do show this was escalated for you very recently Fael. It may take a few days for a specialist to take a look.
Character is doing the right thing when nobody's looking.
There are too many people who think that the only thing that's right is to get by, and the only thing that's wrong is to get caught.

by Orlyia | 14/07/2008 12:24:54

Orlyia


Q u o t e:
Escalated tickets sometimes take about a week. Just leave the ticket open, if its been five days... I'd reckon you're coming up to the top of the list.


This is exactly correct. I'm showing this around the 4/5 mark at the moment - still escalated.
Character is doing the right thing when nobody's looking.
There are too many people who think that the only thing that's right is to get by, and the only thing that's wrong is to get caught.

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