If you refer to this link you can figure out more :

http://forums.worldofwarcraft.com/thread.html?topicId=24401697666&sid=1

But long story short, My Account had been recently hacked and a GM said they will refer it to the Investigations Team and it will take 3-5 days. so I will list the Names of my characters.

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Q u o t e:
Yeaa about the Caps, It was already up in the text bar so I just chose to use the same one I had used in previous post because I don't want anyone to get confused. Not to offend anyone okay.

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Looks like we did substantial work on this account late yesterday. Does anything still seem to be amiss?

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Q u o t e:
Yes, the only characters out of the 38 : that are available to play are Elgion, Noigle, Tryumphantus and Grunmachine.

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Feel free to delete those level ones.

I also need you to send a followup on this to wowgm@blizzard.com.

Looks like we tried to restore 10 characters - if those aren't showing, this needs further research I'm afraid.