Hi... am I in queue?

by Enabler | 12/06/2010 23:30:06

Enabler

Hello...

Was hacked and got an escalated ticket on June 2 and it's rocketing into June 13 pretty soon here...

Wonder if I'm still in queue?

Sorry I know you get tons of these.

I don't even remember what gear I had anymore. lol.

p.s. Is currency besides gold returned? i.e. Marks, Honor? I had some saved up :\

by Syndri | 12/06/2010 23:39:11

Syndri


Q u o t e:
Wonder if I'm still in queue?


Indeed you are! You've been in queue a little over 10 days, so hopefully we'll be able to get started on your restoration soon. :)


Q u o t e:
p.s. Is currency besides gold returned? i.e. Marks, Honor? I had some saved up :\


We will certainly work to restore alternate currencies including badges, emblems, Arena point, honor, etc if we are able to verify their losses.

Customer Service Forum Representative
Security Checklist: http://us.battle.net/security/

"If you want to make an apple pie from scratch, you must first invent the universe." - Carl Sagan

by Syndri | 12/06/2010 23:53:24

Syndri


Q u o t e:
Could anybody tell me if I'm still in queue? Reported and escalated on Jun 2 and guilds are getting jumpy.


You're still in queue. :)

Customer Service Forum Representative
Security Checklist: http://us.battle.net/security/

"If you want to make an apple pie from scratch, you must first invent the universe." - Carl Sagan

Blizzard Announcement Recent Blizzard Announcements

 



Loaded in 0.03769 seconds