Heroics are now available.

Furthermore, the Pre-made Character Templates should provide you guys with characters in level 333 Superior (blue) quality gear - which is the minimum expected gear level for succeeding in heroics. I strongly encourage you to copy over a new pre-made if you want to test heroics.

Available character copies should also be reset.

*We're looking in to the issue of not being able to use dungeon finder. You should be able to form up a group the old-fashioned way and walk into a heroic.

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Q u o t e:
Can't we have an npc to hand out some level 85 superior gear instead of having to wait days trying to get a premade copied over?

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Let's not fill this thread up with character copy problems, please. I'm very sorry that it's taking so long.

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Q u o t e:
Trying to do new character copies, says everything works fine and were successful but they never show up in the character copy status or on the character select screen. Is this a known issue already?

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If it gave you the success message then it's just a matter of time before they show up. Give it a few hours.