Help!

by OrhaƩ | 23/06/2010 07:03:09

OrhaƩ

Orlyia wasn't very specific. What the <removed> is going on with my wow account?

Toon: Dryads (and alts)
Realm: Gundrak

I can't ring Blizzard. I'm at school when they're open.
They haven't replied to ANY of my e-mails. even though they said they would.
Original thread: http://forums.worldofwarcraft.com/thread.html?topicId=25552504997&postId=255501455009&sid=1#0

[ Post edited by Orlyia ]

by Orlyia | 23/06/2010 08:27:07

Orlyia

I was fairly specific, OrhaƩ.

Billing is open 7 days a week, 13 hours a day.

Was there anything specifically you didn't understand?

Customer Service Forum Representative

Authenticators! Take a bite (or two) out of crime!

http://us.battle.net/security/

by Orlyia | 23/06/2010 09:05:18

Orlyia


Q u o t e:
Um, If you did not read, I can't call Blizzard. I am at school then.

I am waiting.

I can't patch wow.
I can't use my father's wow files.
What is going on with my account! I want an answer!

EDIT: Oh, and I didn't swear. So why the <removed>? I didn't say the swear word and your site block it, I simple replaced it with Special Characters !@#$%^&* etc <-- not swearing, special characters


That would be masked profanity, also not allowed on the forums.

And you are at school 7 days a week, 13 hours a day?

Customer Service Forum Representative

Authenticators! Take a bite (or two) out of crime!

http://us.battle.net/security/

by Orlyia | 23/06/2010 12:28:02

Orlyia

As I told you in your other thread, this needs to be reported, either ingame, or through email. Perhaps you missed the part of my post in the other thread where this WAS already reported, so that part is taken care of and you are in queue.

At the moment, investigations are taking about 10-ish days.

We will certainly be happy to look into damages, but you still need to find the source of this compromise or the chances of it happening again are VERY high.

As to why you were having difficulty patching, that I'm not sure, would likely be best to take that up over in our technical support forum if you still need assistance. That could be a number of things.

Customer Service Forum Representative

Authenticators! Take a bite (or two) out of crime!

http://us.battle.net/security/

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