Hacked... authenticated...

by Ivebeenhackd | 29/04/2010 10:07:11

Ivebeenhackd

My main account was hacked and an authenticator was added early today. This is a trial account that I made so that I could post in the forums, and try to contact a GM online... however, after waiting for over two hours in-game, with a ticket open, I gave up.

I can give you whatever info you need for my main account, but I wasn't sure if it would be safe to post anything out in the open.

Someone help please!

by Orlyia | 29/04/2010 11:29:15

Orlyia


Q u o t e:
Yeah, I scanned through that post already. Thanks for posting it though... I tried calling eariler today, and the phones were all backed up. After that, I got online and waited for a GM, but they took a while to reply, and I had already logged off by the time they came around.


We'd need a character name/realm on the account in question to even begin to look into this, I've - but yes, Billing can get you back in control and started.

In the meantime, it's vital to find the source of this. If you don't - doesn't matter what's done on our end, they WILL be back.

Customer Service Forum Representative

Authenticators! Take a bite (or two) out of crime!

http://us.battle.net/security/

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