OK, so yesterday I found out that my account had been compromised. An in game GM then told me to scan my PC and change my password.

The PC Scan returned nothing.

So I then went in to change my password. It was at this time that I noticed that my email address and phone number were old ones that I no longer had. So I changed those before changing my password.

Once I changed my password I was able to login just fine with the new password.

Now, this morning I am not able to login with it, so I went to forgot password which ended up sending to my old email which for some reason could not be changed right when I clicked the update button yesterday afternoon.

So now I have a hacked account, with the wrong email and phone number and a password that is now changed to something that I have no clue what it is. And oh yeah...customer support via phone is only available duriong the week...nice.

Any help on this matter would be greatly appreciated.

I am posting on a second account we have in our household.

Jarbek, I truly am sorry that I don't have better news but you will have to contact our Billing & Account Services department with any contact information concerns on an account - the Game Master department cannot assist with such matters. :(