This glyph is vastly overpowered. We are hotfixing the range from 20 yards down to 8 yards.

In its current form it has basically become "proc a Circle of Healing" in the same patch that we nerfed Circle of Healing.

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Q u o t e:
Good work giving into the forum crying...

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We make a change you don’t like = listening to forum crying.
We don’t make a change you want us to make = Why doesn’t blue ever listen to us? :)

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Q u o t e:
Has the amount of stuff you can change through hotfixes been increased somewhere along the line?

Seems quite a few things hotfixed lately were not the type that would work without a patch in olden days.

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We have been improving our tools to be able to turn around changes quickly. We can’t do that for every change (and sometimes we can’t agree on a change to make or if one is needed at all). But in general updating the data more often is better for the game.

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Q u o t e:
I understand the reasoning but I don't agree that it was CoH for pallies. Again, not a smart heal.

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Whether it was smart or not, the fact was that it was showing up as a gigantic component of paladin healing to the extent that it was having the impact of adding a whole additional spell to your rotation. That is far beyond the power that we want a glyph to have. Glyphs should be bonuses, about on par with passive talents. It is cool when they change up what you do a little bit, but this one crossed the line, especially at a time when we are trying to make AE damage not be such a trivial challenge for groups to overcome. We think it will still be a helpful glyph.

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Q u o t e:
Weeks on the PTR.... no change

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One of the interesting phenomena about the PTR (at least for this patch, which competed a lot with content in the actual game that was apparently engrossing to many players): many of the numbers players generated were not actually from PTR tests, but from estimating or theorycrafting based on the new numbers. As such, the expert community that you are invoking didn’t have a lot of exposure to the actual HL glyph in say Naxx.

Or as Suzushiro says:

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Q u o t e:
I highly doubt people bother with the jackassery of raiding on the PTR unless the PTR has new raid content, so it's understandable that raid issues like that would be missed. I'm guessing the vast majority of raid-related testing this patch got was internal.

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Nerfs are never fun for us to make, because someone will be disappointed. Sometimes players QQ and we disagree. Sometimes players have a complaint and there is a valid reason they are complaining. Just because players support a nerf doesn’t make it a bad nerf. (Just because players support a nerf doesn’t make it a good nerf.)