For those that have been compromised recently
by Kasakarï | 27/05/2010 22:46:48![]() I was compromised yesterday. by a person with the email prefix W*** @ yahoo .cn . Keep this prefix in mind beacuse it is the root of my question after my explanation. After i finally got my account back for the second time yesterday by securing a brand new email on a computer outside of my own network. I proceded to wipe all four computers in the house including drive wipes and reformats prior to reinstalling Windows 7. This morning I woke up to 2 emails stating that my account had been taken again by someone with the same email prefix. With that said I have two questions. One directed to those of you that have been hacked recently, and one to blizzard. To those that have been hacked: Is the email prefix that compromised your account the same? To Blizzard: If this guy has done this multiple times and been found to be the criminal in this, why is nothing being done to red him and put a stop to it. He is only making your job that much more difficult. [ Post edited by Kasakarï ] - |
by Aredek | 27/05/2010 23:30:37![]() We will continue to do everything we can to help our players protect their accounts, Kasakari. Please be aware, however, that it can be difficult to protect players who have installed malicious applications on their computers or unknowingly fell victim to a phishing scam. Nevertheless, we're constantly working to develop resources that will help you keep your account secure. While I do not have many details to provide, I assure you that we are not standing dormant. There are people much smarter than myself who monitor various trends and look to prevent future compromises based on their findings. I definitely appreciate your attempts to bring this information to our attention, and hope you'll continue to bring anything else you notice to our attention. In the future, though, you may want to submit this information using the following webform: http://us.blizzard.com/support/webform.xml (Please use the category "Hacks, Cheats and Exploits") Also, please be sure to take a few added moments to verify the security of your computer and registered e-mail address. For additional security tips and more information on phishing scams, please take a look at the following resources: Account and Computer Security: http://us.blizzard.com/support/article/30794 How to Identify Fake or Phishing Emails: http://us.blizzard.com/support/article/25133 Fake E-mails from "Blizzard Entertainment": Fake E-mails from "Blizzard Entertainment" Let us know if you have any questions. [ Post edited by Aredek ] An Authenticator today helps keep the bad guys at bay! Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info! |


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