I recently had a seroius problem with a hacker. Due to faulty security (Norton Antivirus) I was hacked numerous times. (I'm currently using a trial account to post this). But recently I was permenantly banned for ' Exploitation of the World of Warcraft Economy', I however have never bought gold, nor farmed it. But during my 'hacked' duration, I got a 3-day suspension for the above reason. At the time, I did not know what it meant, so I disregarded it. After awhile of being hacked, I gave up and left my account in a sort of limbo/banned state while I wiped my hard drive.
Thus successfull, I rejoiced, reinstalled World of Warcraft, and opened up my email to find that I was now permanently banned for exploiting the economy. I know the reason (my hacker decided to mess up my account permanently too) and I sent an email to Account Administration, but what I would like to know of what my odds are of getting my account unlocked. By the way Blizzard had a clear view that my account was comprimised during the time of my hacking problem. Also, a number of blue/green items showed up in my inventory after an attack. What are my odds? Am i doomed to start anew, or do i have an offchance of regaining some semblance of my former account back? (I did buy Zonealarm Forcefield, which is endorsed by blizzard, but without any success of securing my account.)

Straight up, if there's sufficient evidence that the account was compromised and the actions taken weren't taken with your knowledge/permission, then you're likely to have your account access restored.

Our Account Administration department tends to be pretty good at finding evidence like that, so I wouldn't worry, all things being equal.

Best of luck, and let us know if you run into any snags along the way.

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