Error 132 again..

by Flipskter | 10/05/2007 05:22:50

Flipskter

Exe: C:\Program Files\World of Warcraft\WoW.exe
Time: May 9, 2007 3:21:26.265 PM

------------------------------------------------------------------
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This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: C:\Program Files\World of Warcraft\WoW.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 001B:0060F839

The instruction at "0x0060F839" referenced memory at "0x01551000".
The memory could not be "written".


WoWBuild: 6546
-----------------------------------------------------------------
-------------

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x86 Registers
----------------------------------------

EAX=3D100000 EBX=1997DA38 ECX=01550FF0 EDX=43370000 ESI=01550FFC
EDI=18D48E68 EBP=0012FBD0 ESP=0012FAD4 EIP=0060F839 FLG=00010206
CS =001B DS =0023 ES =0023 SS =0023 FS =003B GS =0000


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0060F839 0012FBD0 0001:0020E839 C:\Program Files\World of Warcraft\WoW.exe
0061510D 0012FBFC 0001:0021410D C:\Program Files\World of Warcraft\WoW.exe
0061010D 0012FC40 0001:0020F10D C:\Program Files\World of Warcraft\WoW.exe
0060FDE0 0012FD10 0001:0020EDE0 C:\Program Files\World of Warcraft\WoW.exe
007D32E5 0012FD7C 0001:003D22E5 C:\Program Files\World of Warcraft\WoW.exe
007C8F17 0012FDA0 0001:003C7F17 C:\Program Files\World of Warcraft\WoW.exe
007C77CC 0012FDAC 0001:003C67CC C:\Program Files\World of Warcraft\WoW.exe
0044470E 0012FE74 0001:0004370E C:\Program Files\World of Warcraft\WoW.exe
00426BB0 0012FEA8 0001:00025BB0 C:\Program Files\World of Warcraft\WoW.exe
0042356F 0012FF18 0001:0002256F C:\Program Files\World of Warcraft\WoW.exe
004230F1 0012FF30 0001:000220F1 C:\Program Files\World of Warcraft\WoW.exe
00404B0E 0012FFC0 0001:00003B0E C:\Program Files\World of Warcraft\WoW.exe
7C816FD7 0012FFF0 0001:00015FD7 C:\WINDOWS\system32\kernel32.dll

------------------------------------
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Stack Trace (Using DBGHELP.DLL)
----------------------------------------

0060F839 WoW.exe <unknown symbol>+0 (0x0154FEB0,0x1997DA34,0x3F800000,0x1997DA38)


----------------------
------------------
Loaded Modules
----------------------------------------

0x00320000 - 0x003B0000 C:\Program Files\World of Warcraft\fmod.dll
0x00400000 - 0x00D9E000 C:\Program Files\World of Warcraft\WoW.exe
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
0x10000000 - 0x10069000 C:\Program Files\World of Warcraft\DivxDecoder.dll
0x1AE90000 - 0x1AFA8000 C:\Program Files\World of Warcraft\dbghelp.dll
0x4FDD0000 - 0x4FF76000 C:\WINDOWS\system32\d3d9.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x5D090000 - 0x5D12A000 C:\WINDOWS\system32\COMCTL32.dll
0x5ED00000 - 0x5EDCC000 C:\WINDOWS\system32\OPENGL32.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x68B20000 - 0x68B40000 C:\WINDOWS\system32\GLU32.dll
0x6D990000 - 0x6D996000 C:\WINDOWS\system32\d3d8thk.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll
0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73EE0000 - 0x73EE4000 C:\WINDOWS\system32\KsUser.dll
0x73F10000 - 0x73F6C000 C:\WINDOWS\system32\dsound.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x773D0000 - 0x774D2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1
df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x77690000 - 0x776B1000 C:\WINDOWS\system32\NTMARTA.DLL
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C9C0000 - 0x7D1D5000 C:\WINDOWS\system32\SHELL32.dll
0x7E1E0000 - 0x7E280000 C:\WINDOWS\system32\urlmon.dll
0x7E410000 - 0x7E4A0000 C:\WINDOWS\system32\USER32.dll


-------------------------------------
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Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 0060F839)

0060F839: 89 46 04 8B 4F 10 89 4E 08 8A 4D 20 84 C9 8B 03 .F..O..N..M ....


Stack: 1024 bytes starting at (ESP = 0012FAD4)

* = addr ** *
0012FAD0: 00 00 00 00 B0 FE 54 01 E0 02 00 00 E0 02 00 00 ......T.........
0012FAE0: 01 00 00 00 C4 FB 12 00 8C 58 5E 00 80 1E 16 00 .........X^.....
0012FAF0: 03 00 00 00 84 FB 12 00 03 00 00 00 00 00 00 00 ................
0012FB00: 88 82 33 02 3C FC 12 00 80 1E 16 00 00 00 20 40 ..3.<......... @
0012FB10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012FB20: 56 55 55 40 00 00 04 42 3C FC 12 00 00 00 80 3F VUU@...B<......?
0012FB30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012FB40: 00 00 80 3F 00 00 00 00 00 00 00 00 00 00 00 00 ...?............
0012FB50: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 00 00 .......?........
0012FB60: 00 00 00 00 00 00 00 00 00 00 80 3F 80 1E 16 00 ...........?....
0012FB70: 03 00 00 00 3C FC 12 00 7C FC 12 00 10 FD 12 00 ....<...|.......
0012FB80: 08 C0 33 02 03 00 00 00 08 26 9F 19 08 26 9F 19 ..3......&...&..
0012FB90: 00 00 00 00 00 00 00 00 AB AA 2A 3B 08 82 33 02 ..........*;..3.
0012FBA0: 88 82 33 02 F0 FB 12 00 E2 E5 5D 00 00 00 45 43 ..3.......]...EC
0012FBB0: 08 C0 C6 19 C0 00 00 00 78 01 00 00 78 01 00 00 ........x...x...
0012FBC0: 00 80 97 43 00 00 37 43 29 F7 38 07 88 A5 D2 19 ...C..7C).8.....
0012FBD0: FC FB 12 00 0D 51 61 00 B0 FE 54 01 34 DA 97 19 .....Qa...T.4...
0012FBE0: 00 00 80 3F 38 DA 97 19 78 DA 97 19 00 00 00 FF ...?8...x.......
0012FBF0: 00 00 00 00 00 00 00 00 E0 02 00 00 40 FC 12 00 ............@...
0012FC00: 0D 01 61 00 B0 FE 54 01 00 00 00 00 00 00 00 00 ..a...T.........
0012FC10: E0 02 00 00 03 00 00 00 08 F7 38 07 C8 CE CD 08 ..........8.....
0012FC20: A0 00 00 00 88 82 33 02 00 00 00 00 08 F7 38 07 ......3.......8.
0012FC30: 00 00 00 00 00 00 00 00 F0 02 00 00 08 DA 97 19 ................
0012FC40: 10 FD 12 00 E0 FD 60 00 88 82 33 02 84 F2 FF 07 ......`...3.....
0012FC50: 00 00 80 3F 00 00 00 00 00 00 00 00 00 00 00 00 ...?............
0012FC60: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 00 00 .......?........
0012FC70: 00 00 00 00 00 00 00 00 00 00 80 3F 00 00 00 00 ...........?....
0012FC80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 80 3F ...............?
0012FC90: 00 00 80 3F 00 00 00 00 00 00 00 00 00 00 00 00 ...?............
0012FCA0: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 00 00 .......?........
0012FCB0: 00 00 00 00 00 00 00 00 00 00 80 3F 00 00 00 00 ...........?....
0012FCC0: CD CC CC BE 99 99 99 BE 00 00 00 00 00 00 80 3F ...............?
0012FCD0: 00 00 20 40 00 00 00 00 00 00 00 00 00 00 00 00 .. @............
0012FCE0: 00 00 00 00 56 55 55 40 00 00 00 00 00 00 00 00 ....VUU@........
0012FCF0: 00 00 00 80 00 00 00 80 6F 12 03 BB 00 00 00 00 ........o.......
0012FD00: 0A D7 A3 B9 0A D7 A3 39 00 00 00 80 00 00 80 3F .......9.......?
0012FD10: 7C FD 12 00 E5 32 7D 00 00 00 00 00 08 F2 FF 07 |....2}.........
0012FD20: 84 F2 FF 07 03 00 00 00 00 00 00 00 06 00 00 00 ................
0012FD30: 03 00 00 00 56 55 55 40 00 00 00 00 00 00 00 00 ....VUU@........
0012FD40: 00 00 00 80 01 00 00 00 00 00 00 00 58 0E AE 0D ............X...
0012FD50: 70 00 00 00 F8 0A A0 21 30 00 00 00 00 00 00 00 p......!0.......
0012FD60: 02 00 00 00 08 39 67 13 84 F2 FF 07 C8 82 33 02 .....9g.......3.
0012FD70: 88 82 33 02 06 00 00 00 04 00 00 00 A0 FD 12 00 ..3.............
0012FD80: 17 8F 7C 00 88 77 B7 02 08 40 3C 07 88 EA 44 07 ..|..w...@<...D.
0012FD90: 00 00 00 00 A8 0C 45 07 08 00 00 00 EC 4C 3C 07 ......E......L<.
0012FDA0: AC FD 12 00 CC 77 7C 00 A0 EA 44 07 74 FE 12 00 .....w|...D.t...
0012FDB0: 0E 47 44 00 A0 EA 44 07 E6 D0 A2 3E 88 FE 12 00 .GD...D....>....
0012FDC0: A8 BE 33 02 A8 BE 33 02 7B A3 AC 41 7A A3 AC 41 ..3...3.{..Az..A
0012FDD0: 2A D8 E8 43 1B 00 00 00 01 00 00 00 00 00 80 3F *..C...........?
0012FDE0: 3C FE 12 00 AC DC 32 00 A0 24 33 00 98 E7 51 05 <.....2..$3...Q.
0012FDF0: E0 DC 32 00 98 E7 51 05 40 00 00 00 4F A6 AA C5 ..2...Q.@...O...
0012FE00: 20 F9 57 BF 61 65 E1 C4 00 00 00 00 00 00 00 00 .W.ae..........
0012FE10: 00 00 00 00 AD 1C 31 BE 00 00 00 00 49 24 7C 3F ......1.....I$|?
0012FE20: 00 00 00 00 00 00 80 3F 00 00 00 00 00 00 80 3F .......?.......?
0012FE30: 00 00 80 40 00 00 80 3F 34 E0 9B 43 60 FE 12 00 ...@...?4..C`...
0012FE40: 60 FE 12 00 1F 8C 80 00 00 00 00 00 00 00 00 00 `...............
0012FE50: 00 00 80 3F 00 00 80 3F 00 00 80 3F 00 00 00 00 ...?...?...?....
0012FE60: 00 00 80 3F 00 00 00 00 00 00 80 3F 00 00 00 00 ...?.......?....
0012FE70: 5A 3B 31 0F A8 FE 12 00 B0 6B 42 00 18 80 34 02 Z;1......kB...4.
0012FE80: 08 80 34 02 00 00 00 00 A8 BE 33 02 35 81 34 02 ..4.......3.5.4.
0012FE90: 05 00 00 00 A0 80 34 02 BC FE 12 00 01 00 00 00 ......4.........
0012FEA0: 11 00 00 00 30 81 34 02 18 FF 12 00 6F 35 42 00 ....0.4.....o5B.
0012FEB0: 00 00 00 00 02 01 00 00 08 80 34 02 00 00 00 00 ..........4.....
0012FEC0: 6F 32 42 00 01 00 00 80 00 00 00 00 00 F0 FD 7F o2B.............
0012FED0: 45 6E 67 69 6E 65 20 36 36 30 00 7F 18 00 00 00 Engine 660......


----------------------------------------------------------
--------------------

=================================================
=====================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x1
Number of Processors: 1
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 15
Processor Revision: 3072

Percent memory used: 43
Total physical memory: 2146942976
Free Memory: 1219796992
Page file: -163020800
Total virtual memory: 2147352576

by Petermn | 10/05/2007 05:27:56

Petermn

Greetings Flipskter,

This is fairly generic error 132, as such it could be caused by a number of different things. Please go over the following steps to see if anything helps.

  • First remove the Interface folders
    Remove the WTF, Interface and Cache folders from the World of Warcraft game directory. These folders contain temporary data and frequently altered files that may have become corrupted. This will also remove any custom UI's that may contribute to the problem as well.

  • Then try multiple characters
    If the error happens with all characters continue to the next step, if it only happens on 1 character then look to see if that character is listed to be in a zone on the character selection screen, also where is that character?

  • Memory
    Memory is a leading cause of these error types. Let's perform a scan of the memory using this program: http://oca.microsoft.com/en/windiag.asp . Let it scan the memory for a few hours to take a thorough test on extended mode. There will be directions on that page on how to use the program. Be sure to create the boot disk and ensure that the scanner runs outside of Windows. Another memory tester that you may want to try can be found here: http://hcidesign.com/memtest/ . It can be run while Windows is running and is easy to use, but not as thorough.

  • Heat
    A system building too much heat is one of the leading causes of 132 errors. Do you know the temperature of your system? Also a short test is to open the side of the case and point a house fan into the side. This will cool the system 8-10 degrees, thus making a good test for too much heat build up.

  • Check the Event Viewer (WinXP)
    Error 132's will list the time and date they occurred, look in the Event Viewer to see if there is more information about the error that can help. The Event Viewer, located in the Administrative Tools within the Start Menu, will list errors that are generated by Applications. Look for anything that happened about the same time, even 5 minutes before and after the error.

by Petermn | 12/05/2007 06:27:00

Petermn

Hi again Flipskter,

There are some others things you can try in regards to this. I am leaning towards something graphically related, maybe not heat but there can be other things that can cause this.

First, please make sure you have the latest drivers for your video card. You'll want to check with your computer manufacturer or the video card manufacturer's website for the current drivers that match the model of card you have in your system. A list of manufacturers with contact information can be found at this page:
http://www.blizzard.com/support/wow/?id=mgi02054p

Also in regards to this you can try running the game in OpenGL mode. This can help tio identify possible driver issues with the card.

1. Click Start
2. Highlight Programs
3. Highlight World of Warcraft without clicking on it.
4. Right click on the World of Warcraft icon
5. Click Properties
6. In the Target field add -opengl after the quotation mark
Example: "C:\Program Files\World of Warcraft\Launcher.exe" -opengl
7. Click OK
8. Try the game now with the icon you just modified.

This is only for troubleshooting purposes. If this step helps to prevent the crashes please contact us back for further troubleshooting.
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