Does having more characters/etc mean longer

by Adelph | 16/05/2010 21:49:25

Adelph

Wait times for restorations? I didnt want to check my account, but I finally did and I'm seeing all of my characters were stripped. BoAs were left and one epic on my paladin. Hunter is still locked with a server transfer/name change. Checked bank alts and Im seeing 10-20 stacks of items were deleted, bank bags were removed, etc. Does having more items gone mean a longer wait time since its a GM personally restoring everything? I understand roll backs would be faster but since you don't do that.. well sheesh. Manually restoring this many items seems like it'd push you even longer down the queue line. Does it?

by Aredek | 16/05/2010 22:43:47

Aredek

It may take just a bit longer, but it's certainly not going to extend your wait time by very much, Adelph. In fact, the increase in wait time is pretty negligible. The average wait time to have 1 character restored is approximately 6 to 8 days after escalation, and the average wait time to have 20 characters restored is approximately 6 to 8 days after escalation. :)

We'll do our absolute best to assist you as soon as possible no matter how many characters you need restored, Adelph.

An Authenticator today helps keep the bad guys at bay!

Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info!

by Aredek | 16/05/2010 23:04:03

Aredek


Q u o t e:


Yep they do, the GM department works 24 hours a day, 7 days a week, 365 days a year.


What he said. :)

An Authenticator today helps keep the bad guys at bay!

Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info!

Blizzard Announcement Recent Blizzard Announcements

 



Loaded in 0.03061 seconds