Our guild finally got realm first LK 25 HM a few days ago but I didn't get the achievement so I tossed up a ticket to see if I could get the FoS given to me, I've waited patiently I understand blizzard has a lot of people to take care of and I logged on today to find an ingame mail from one of the GM's (No email from them yet) thanking me for reporting a suspicious whisper I had gotten called "phishing"...

Now my ticket is completely gone, How...? This has no Relevancy what so ever to what my ticket was about...Some help would be nice.

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Q u o t e:
GMs are human beings believe it or not.

Humans make mistakes.

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While we strive to provide flawless service, we are indeed human, and it appears as though an error might have occurred in this case =(. I'm truly sorry for any confusion or distress that this might have caused, but our staff will be more than happy to investigate and update you regarding the results of that investigation as soon as possible.

Thanks for your patience in the meantime. If ever you'd like to provide feedback regarding the interactions you've had with our staff, please feel free to do so via email at wowgmfeedback-us@blizzard.com.