Critical Err. logging back into Beta

by Geistekrank | 30/07/2008 23:33:56

Geistekrank

I wasn't able to post here a couple days ago so I started the thread in the Live Mac Tech forums but it seems I can not post here so here it goes.

http://forums.worldofwarcraft.com/thread.html?topicId=8429985861&s
id=1


This has happened 3 times so far. The first time was just inside the Nexus instance, I disconnected and when I log back in I select my shaman and the game loads fully. Once it finishes loading it auto-crashes to my desktop with a critical error. I contacted a GM and he moved my shaman to Shat and I was able to log in after that.

The second time I was exploring the Dragonblight zone and again I disconnect. I go to log back in and after fully loading I get the same auto-crash to desktop with the same critical error. I again contacted a GM and again them moved me to shat, however this time I was still unable to log onto my shaman. The GM suggested I turn off "Full-Screen Glow Effects" and once I did I was able to log back in.

The third time I disconnected in Org and met the same critical error and I am in the process of contacting a GM again but I think I am running out of luck to get my character unstuck. So far it has only happened on my shaman and I run the same video setting on all my characters.

2 of the 3 disconnects happened in a snowy zone. 2 of the 3 disconnects happened while I was mounted.

-----Edit-----

The error log listed in the other thread from Hellous looks exactly like mine when I get the Critical Error.

Running a Macbook Pro (Leopard 10.5.4)
2.16 GHz Intel Core 2 Duo
2 GB 667 MHz DDR2 SDRAM
ATI Radeon X1600 128MB

[ Post edited by Geistekrank ]

by Radoslawn | 06/08/2008 16:09:39

Radoslawn

Evening Geistekrank,

Try the following since it sounds like a corrupted IP connection, and yes it usually sticks to the one toon that had issues in the first place, it gets ugly.

1. Delete the cache folder ( good to do anytime there's a random disconnect or game crash )
2. flush the DNS cache
3. try the toon

- - - - - - - - - - - - - - - - - -

The flush the DNS cache, go into the Terminal (Go > Utilities > Terminal) and type in the following:

For Leopard (10.5):
dscacheutil -flushcache
- press Return

For Tiger (10.4) and Panther (10.3):
lookupd -flushcache
- press Return

( The system will not give any type of acknowledgment after you run the command. )

Try the game after performing these commands.
Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=OXrtw1WfuVlU_2fd_2bJQf0JSg_3d_3d

by Radoslawn | 07/08/2008 14:52:26

Radoslawn

Evening Geistekrank,


You're totally right. Two very different computers at different locations with same issue with one toon, has to be something with the toon itself. Let's get a GM to reset the character...

You'll need to open a GM ( Game Master ) ticket.

Log into any other character that is working or create a new one, and, while in the game...

1. click on the red ? (Help Request) button
2. click on the Talk to a GM button
3. click on the Open Ticket button

In the "Describe Your Issue:" section:

Type:

Realm Name: the name of your realm
Character Name: the name of your character
Issue: your issue ( example. this is the only character that will not load, on two different computers running different OS's and at two different locations, please reset by moving slightly from present position )

Keep me up to date, as to what happens, please.
Let me know how I'm doing...

https://www.surveymk.com/s.aspx?sm=OXrtw1WfuVlU_2fd_2bJQf0JSg_3d_3d

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