Crash when taking a screenshot.

by Duman | 04/05/2007 11:25:15

Duman

Video: NVIDIA 7950GT (512M) in 2650x1600

DXDiag:
OS: XP Pro (5.1, Build 2600)
BIOS: Phoenix - AwardBIOS v6.00PG
Proc: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs)
Mem: 2048MB RAM
Page File: 596MB used, 3324MB avail
DirectX version: DirectX 9.0c (4.09.0000.0904)

Drive C: 34.3GB free
Drive D: 196GB free

Crash dump:

==============================================================================
World of WarCraft (build 6546)

Exe: D:\Program Files\World of Warcraft\WoW.exe
Time: May 3, 2007 9:19:29.484 PM
User: [removed]
Computer: BLUESCREEN
------------------------------------------------------------------------------

This application has encountered a critical error:

Not enough storage is available to process this command.

Program: D:\Program Files\World of Warcraft\WoW.exe
File: E:\build\buildWoW\ENGINE\Source\Images\tga.cpp
Line: 520

Requested 16384000 bytes of memory


WoWBuild: 6546
------------------------------------------------------------------------------

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0069A455 0012FAEC 0001:00299455 D:\Program Files\World of Warcraft\WoW.exe
0069A7C0 0012FB04 0001:002997C0 D:\Program Files\World of Warcraft\WoW.exe
0069B4DA 0012FB1C 0001:0029A4DA D:\Program Files\World of Warcraft\WoW.exe
005E8B72 0012FB40 0001:001E7B72 D:\Program Files\World of Warcraft\WoW.exe
00444850 0012FDC0 0001:00043850 D:\Program Files\World of Warcraft\WoW.exe
00444760 0012FE74 0001:00043760 D:\Program Files\World of Warcraft\WoW.exe
00426BB0 0012FEA8 0001:00025BB0 D:\Program Files\World of Warcraft\WoW.exe
0042356F 0012FF18 0001:0002256F D:\Program Files\World of Warcraft\WoW.exe
004230F1 0012FF30 0001:000220F1 D:\Program Files\World of Warcraft\WoW.exe
00404B0E 0012FFC0 0001:00003B0E D:\Program Files\World of Warcraft\WoW.exe
7C816FD7 0012FFF0 0001:00015FD7 C:\WINDOWS\system32\kernel32.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------



----------------------------------------
Loaded Modules
----------------------------------------

0x00320000 - 0x003B0000 D:\Program Files\World of Warcraft\fmod.dll
0x003B0000 - 0x003B9000 C:\WINDOWS\system32\Normaliz.dll
0x00400000 - 0x00D9E000 D:\Program Files\World of Warcraft\WoW.exe
0x03750000 - 0x03757000 C:\Program Files\Logitech\iTouch\iTchHk.dll
0x0C2C0000 - 0x0C2DE000 C:\Program Files\Common Files\Logitech\Scrolling\LgMsgHk.dll
0x0C340000 - 0x0C347000 C:\Program Files\Logitech\iTouch\kbdhook.dll
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
0x10000000 - 0x10069000 D:\Program Files\World of Warcraft\DivxDecoder.dll
0x4D9C0000 - 0x4DAD8000 D:\Program Files\World of Warcraft\dbghelp.dll
0x4FDD0000 - 0x4FF76000 C:\WINDOWS\system32\d3d9.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x5D090000 - 0x5D12A000 C:\WINDOWS\system32\COMCTL32.dll
0x5ED00000 - 0x5EDCC000 C:\WINDOWS\system32\OPENGL32.dll
0x605D0000 - 0x605D9000 C:\WINDOWS\system32\mslbui.dll
0x61410000 - 0x61534000 C:\WINDOWS\system32\urlmon.dll
0x63560000 - 0x63969000 C:\Fraps\FRAPS.DLL
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x68B20000 - 0x68B40000 C:\WINDOWS\system32\GLU32.dll
0x6D990000 - 0x6D996000 C:\WINDOWS\system32\d3d8thk.dll
0x6E850000 - 0x6E895000 C:\WINDOWS\system32\iertutil.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll
0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73EE0000 - 0x73EE4000 C:\WINDOWS\system32\KsUser.dll
0x73F10000 - 0x73F6C000 C:\WINDOWS\system32\dsound.dll
0x74720000 - 0x7476B000 C:\WINDOWS\system32\MSCTF.dll
0x755C0000 - 0x755EE000 C:\WINDOWS\system32\msctfime.ime
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x771B0000 - 0x7727F000 C:\WINDOWS\system32\WININET.dll
0x773D0000 - 0x774D3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x77690000 - 0x776B1000 C:\WINDOWS\system32\NTMARTA.DLL
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C9C0000 - 0x7D1D5000 C:\WINDOWS\system32\SHELL32.dll
0x7E410000 - 0x7E4A0000 C:\WINDOWS\system32\USER32.dll


----------------------------------------
Memory Dump
----------------------------------------

Stack: 1024 bytes starting at (ESP = 0012EC9C)

* = addr ** *
0012EC90: 60 27 00 00 FC 1F 6C 00 9C EC 12 00 60 27 00 00 `'....l.....`'..
0012ECA0: E7 EE 12 00 00 00 00 00 9C EC 12 00 B4 EC 12 00 ................
0012ECB0: FC 1F 6C 00 C8 EC 12 00 08 31 6A 00 60 27 00 00 ..l......1j.`'..
0012ECC0: 03 00 00 00 00 00 00 00 44 FA 12 00 92 29 6A 00 ........D....)j.
0012ECD0: 00 00 00 00 A0 6C 89 00 08 02 00 00 00 00 FA 00 .....l..........
0012ECE0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ECF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED00: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012ED90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EDA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EDB0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EDC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EDD0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EDE0: 54 68 69 73 20 61 70 70 6C 69 63 61 74 69 6F 6E This application
0012EDF0: 20 68 61 73 20 65 6E 63 6F 75 6E 74 65 72 65 64 has encountered
0012EE00: 20 61 20 63 72 69 74 69 63 61 6C 20 65 72 72 6F a critical erro
0012EE10: 72 3A 0A 0A 4E 6F 74 20 65 6E 6F 75 67 68 20 73 r:..Not enough s
0012EE20: 74 6F 72 61 67 65 20 69 73 20 61 76 61 69 6C 61 torage is availa
0012EE30: 62 6C 65 20 74 6F 20 70 72 6F 63 65 73 73 20 74 ble to process t
0012EE40: 68 69 73 20 63 6F 6D 6D 61 6E 64 2E 0D 0A 0A 50 his command....P
0012EE50: 72 6F 67 72 61 6D 3A 09 44 3A 5C 50 72 6F 67 72 rogram:.D:\Progr
0012EE60: 61 6D 20 46 69 6C 65 73 5C 57 6F 72 6C 64 20 6F am Files\World o
0012EE70: 66 20 57 61 72 63 72 61 66 74 5C 57 6F 57 2E 65 f Warcraft\WoW.e
0012EE80: 78 65 0A 46 69 6C 65 3A 09 45 3A 5C 62 75 69 6C xe.File:.E:\buil
0012EE90: 64 5C 62 75 69 6C 64 57 6F 57 5C 45 4E 47 49 4E d\buildWoW\ENGIN
0012EEA0: 45 5C 53 6F 75 72 63 65 5C 49 6D 61 67 65 73 5C E\Source\Images\
0012EEB0: 74 67 61 2E 63 70 70 0A 4C 69 6E 65 3A 09 35 32 tga.cpp.Line:.52
0012EEC0: 30 0A 0A 52 65 71 75 65 73 74 65 64 20 31 36 33 0..Requested 163
0012EED0: 38 34 30 30 30 20 62 79 74 65 73 20 6F 66 20 6D 84000 bytes of m
0012EEE0: 65 6D 6F 72 79 0A 0A 00 D5 01 36 3F 00 00 00 60 emory.....6?...`
0012EEF0: 00 00 00 00 BF 17 21 41 BF 17 11 C1 D7 9B BC 40 ......!A.......@
0012EF00: D7 9B 9C C0 CE E0 28 BF 67 70 D4 3F 00 00 00 58 ......(.gp.?...X
0012EF10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF30: 00 00 00 00 00 00 00 00 64 F6 12 00 9E 43 D8 05 ........d....C..
0012EF40: 64 F2 12 00 60 EF 12 00 5F B9 69 00 9E 43 D8 05 d...`..._.i..C..
0012EF50: 64 F2 12 00 FF FF FF 7F 69 00 00 00 00 00 00 00 d.......i.......
0012EF60: 50 F2 12 00 6F 22 4C 00 9E 43 D8 05 64 F2 12 00 P...o"L..C..d...
0012EF70: B1 23 4C 00 6C FB 12 00 64 F6 12 00 FC CB 87 00 .#L.l...d.......
0012EF80: 05 08 00 00 01 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF90: 00 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00 ................
0012EFA0: 00 00 08 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFB0: 00 00 00 80 00 00 00 08 00 00 00 00 00 00 00 00 ................
0012EFC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFD0: 00 00 00 00 14 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFE0: 0F 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFF0: 65 00 00 00 00 00 00 00 0F 00 00 00 0A 00 00 00 e...............
0012F000: 0A 00 00 00 00 00 00 00 20 F0 12 00 11 A6 6E 00 ........ .....n.
0012F010: 04 B2 65 1E 88 F6 12 00 E8 F3 12 00 70 F6 12 00 ..e.........p...
0012F020: 1C F2 12 00 C7 02 71 00 2C A4 A7 11 01 00 00 00 ......q.,.......
0012F030: 68 00 63 1E 50 B6 63 1E 88 F6 12 00 E8 F3 12 00 h.c.P.c.........
0012F040: 04 B2 65 1E 18 24 18 28 14 10 28 08 08 18 00 24 ..e..$.(..(....$
0012F050: 20 14 10 10 10 10 04 24 00 10 10 14 14 04 14 04 ......$........
0012F060: 24 24 24 04 14 04 24 04 20 20 24 24 24 24 24 24 $$$...$. $$$$$$
0012F070: 28 28 24 24 8C F0 12 00 11 A6 6E 00 A8 DC 4B 19 (($$......n...K.
0012F080: 88 F6 12 00 54 F7 12 00 70 F6 12 00 88 F2 12 00 ....T...p.......
0012F090: C7 02 71 00 DC 9F A7 11 01 00 00 00 68 00 4B 19 ..q.........h.K.


------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x3
Number of Processors: 2
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 15
Processor Revision: 8962

Percent memory used: 81
Total physical memory: 2146906112
Free Memory: 392392704
Page file: -164470784
Total virtual memory: 2147352576
70 Paladin, 69 Rogue, 62 Priest, 60 Druid, etc...

by Datth | 05/05/2007 00:24:48

Datth

Hi Duman,

That's a strange error and I haven't seen that one before. Do you have write permission to the World of Warcraft and/or Screenshots folder? Try right-clicking the World of Warcraft folder and go to Properties. Uncheck the "Read Only" box and apply it to all files and folders. Try saving a screenshot again.

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