Character transfer - Mailbox problm

by Pel | 15/06/2007 14:35:44

Pel

Hey,

So I am trying to transfer this toon, Pel on realm Firetree to Stonemaul.

I get a msg as follows;

An error has occurred:
The character you are trying to transfer has mail in his or her mailbox, or inbound mail that hasn't arrived yet (possibly from a quest). Please wait until all inbound mail has arrived and make sure your mailbox is empty before trying again

I have no mail in the box. Further I have done no quests in a while and haven't even been online since yesterday around 4pm PST.

Please assist me further. I have msged ingame support and they , of all things, sent me an ingame mail, which is part of my problem, thanks for adding to it heh. Saying sorry they couldn;t help me while I was online, well I been sitting here waiting for them and they never msged me. Anyway the mail I got in my out of game email says it's a billing issue and to contact them. Well on the site it says to contact a ingame support person. So what's the deal. Why am I being sent from one place to another, passign the buck so to speak.

Please help.

TY

EDIT: Does it take GM's so lomg to respond when you are talking to them b/c they are trying to find the appropriate canned msg to reply with?

[ Post edited by Pel ]

by Berghe | 15/06/2007 15:07:27

Berghe

Pel, go ahead and give in another shot - the results ought to be different now. :o)

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