CAUTION - disappearing items
by Katenka | 23/05/2007 04:26:45 A guildie lost a living ruby from his inv when he hearthed. I was just trading with a guildie we were both dc'd and I lost 6 primal fire. Another guildie lost 20 of some kind of exilir. Another guildie lost all the items he just bought from ah. The first guildie to have the issue reported it, was told it wouldnt be restored but they know about the issue..... |
by Drysc | 23/05/2007 05:34:42 We’re aware of this issue and the potential loss of items that may occur when retrieving items from the mail that add to an existing item stack in your bags. We’re actively working on a fix for this issue and hope to be able to provide further information soon on its resolution. In the mean time our Game Master department will not be able to reimburse these items at this time as we are still in the process of investigating the issue. |
| by Drysc | 23/05/2007 10:31:06 This issue was resolved with the rolling restarts this evening and should no longer be occurring. |
| by Drysc | 23/05/2007 10:46:21 As far as items which have been lost we're still investigating what options we may have available to provide the quickest and best way to replace them. I would recommend paying close attention to the customer service forum as they will likely be addressing these types of replacement questions and concerns first once we're able to provide a solid venue or solution to the issue. |
News
Spam
Hot: View Nethaera's Comments on Class Balancing in Patch 2.4
Most Viewed 
Recent Blizzard Announcements
