Can't log into certain characters

by Shädöw | 12/03/2008 21:57:49

Shädöw

I can log onto WoW, onto the server, but when I try logging onto one of my characters it drops and gives the error "A character with that name already exists". When I try with another character, It completely drops the connection with the "Disconnected" at login screen. But then I can login fine on other characters.

Tried the whole "Cache, WTF and Interface folders" thing but no go. The character logged out of Shadow Labs after the recent server craziness, so I'm not sure if it's related.

Help?

by Johnhys | 12/03/2008 21:59:57

Johnhys

Shädöw,

Log onto an alternate character and petition the Game Masters to move the character back for you. Once they have done this, it should work.

Once you are in the game, please click the red question mark icon for a Help Request at the bottom of the screen. This will allow you to contact a Game Master by opening a ticket. Enter in as much information as possible about the nature of the problem you're having, and then submit the ticket.

Once you have submitted the information, you will see a notification appear in the top right section of your screen that you have an open ticket. A GM will be in contact with you as soon as they are able, to help you resolve the issue. Wait times can vary depending upon the time of day and the amount of pages in the queue, but they will work to get to you as quickly as possible.

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