Cancel subscription doesnt work!!

by Velasrin | 25/07/2008 23:38:19

Velasrin

Ok its very suspicious that the cancel subscription button doesnt work with two different browsers.

I want to cancel yet i cannot get thru by phone because of the constant busy signal.

I will come back when the expansion hits. LET ME OUT!!

by Reythur | 25/07/2008 11:39:50

Reythur

Are you receiving an error message or something?
"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 11:42:02

Reythur

What error exactly?
"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 11:48:06

Reythur

Cool. =)

[ Post edited by Reythur ]


"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 14:00:30

Reythur

Have you guys tried clearing your cache and cookies?

It's been working for me just fine.
"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 14:04:15

Reythur

How about a different browser?
"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 14:15:59

Reythur

If you are unable to cancel your subscription through the Account Management page, please contact our Billing department.

Billing and Account Services:

Hours of Operation: 8AM to 8PM — Monday through Friday
"There was so much to grok, so little to grok from."

Mo.

by Reythur | 25/07/2008 17:02:12

Reythur

The matter is being looked into.
"There was so much to grok, so little to grok from."

I'M THE CAPTAIN

Mo.

by Aredek | 26/07/2008 10:32:05

Aredek

Our Web Administrators are currently looking into this issue, but I'm afraid that no ETA has been provided. As soon as more information becomes available we will let you know.

I truly appreciate your patience.
Each bird likes
his own nest best.

by Reythur | 26/07/2008 15:59:26

Reythur


Q u o t e:
I was waiting until the end of my billing period to cancel - ya know get my full months worth.

You can cancel immediately after paying and you will still get all of the time that you have paid for before your account becomes inactive.

The matter is being addressed as quickly as possible.
"There was so much to grok, so little to grok from."

I'M THE CAPTAIN

Mo.

by Reythur | 27/07/2008 17:13:55

Reythur

I'd like to consolidate information here: Cancellation Issues .
"There was so much to grok, so little to grok from."

I'M THE CAPTAIN

Mo.

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