[BUG] Greater Heal

by Zantisha | 08/03/2007 23:12:45

Zantisha

For the past few days I've noticed that greater heal will cast and complete but the target does not appear to receive healing or a msg in my combat log that states the spell was cast. I'm very certain that this is not a lag issue. A few other priests I've asked if this has happened too have said they've noticed this as well. Some places that this has happened is Botanica, Karazhan and a few times last night in heroic blood furance. All other heal seem to be working correctly. Let me know any other information that might help.

by Hortus | 09/03/2007 01:34:52

Hortus

Hi Zantisha,

I'm seeing a lot of posts about this and we're investigating it.

Can anyone tell me how they are casting Greater Heal? Are you using a macro, are you casting on an already selected target etc? the more information the better.

by Hortus | 09/03/2007 02:02:11

Hortus

Thanks Ziel, I assume you are using the highest rank of Greater Heal, is everyone who is experiencing this using the highest rank? or is it happening with all ranks?

by Hortus | 09/03/2007 02:12:14

Hortus

Just to be sure, this is happening when healing all classes?

by Hortus | 09/03/2007 02:43:45

Hortus

Just to be clear, as Duman said there are situations where a character can die at the same moment that a healing spell goes off and the spell completes without healing. This is a limitation of the client-server system and not something we can really fix.

The issue that is concerning me is players who are not being attacked and are not low on health not getting the heals.

by Hortus | 09/03/2007 05:16:44

Hortus

When this happens what does your combat log say? and what does the target's combat log say?

by Hortus | 09/03/2007 07:25:30

Hortus

We've tested this pretty throughly today and have yet to reproduce the issue internally, there may be some other factor that we are not taking into consideration.

If anyone can provide additional info to help us re-create this please post it here.

by Hortus | 10/03/2007 01:05:42

Hortus

Thanks for all the info everyone.

I'm wondering two things.
Are you using other spells or buffs at the time that this happened? Such as Prayer of mending or holy nova?

Also can anyone get this to reproduce in a controlled environment? such as just healing another player who's not fighting anything?

by Hortus | 15/03/2007 00:26:55

Hortus

Not being able to heal a player following a res is a server de-sync issue that we've been trying to nail down for some time and should be regarded separately.

We are still following this thread and actively investigating this issue

by Hortus | 23/03/2007 05:54:11

Hortus

After extensive testing we have yet to reproduce this issue. My only guess is that there is a secondary factor that is causing this that I am not aware of.

If anyone can provide specific instructions to reproduce this consistently please do so here.

by Hortus | 22/05/2007 06:38:28

Hortus

As I've said before, we have spent a considerable amount of time testing this issue internally and can not reproduce it.

Unless some one can provide steps to reliably reproduce this issue in a controlled environment there is nothing else that I can do.


...and when I say reproducible steps i don't mean "just play a healer" or "heal in a Karazhan raid". We have many healers working in QA and have run through all of Karazhan many many times without ever encountering this issue.

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