Hey guys,

I jsut recieved a email regarding my recently hacked account.

Blizz wants me to send them a passport copy, and my account details.

Is this a scam its from this adress: wowaccountadmin@blizzard.com

And also is there another way, My parents dont think its safe to send anything, so can blizz just get my account back.

This is a different account im using.

The following response was written by one of our new teammates. Because they are still in training and do not yet possess a forum account of their own, they shall be posting via proxy through me.

This does appear to be a legitimate email, Darkslayere. However, if you are confused by the content or curious about the legitimacy of the message, I’d recommend giving our Billing and Account Services department a call. They will be able to help explain the situation and offer any assistance they can.

Billing and Account Services

Live Representatives Available 7 Days a Week, 8am to 8pm PDT/PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

• Players in Australia should call 1-800-041-378
  
• Players in Singapore should call 800-2549-9273
  
• Players in Chile should call 1230-020-5554
  
• Players in Mexico should call 001-888-578-7628
  
• Players in Argentina should call 0800-333-0778
  
• All other international players should call: (949) 955-0283