I have been trying to download/install the Classic World of Warcraft Client on my computer. At 70% of the download it freezes and doesn't do anything. I then turned off the computer and then it had "Play World of Warcraft" on the desktop, I thought that was weird because it didn't fully finish the download/install. Then a tried to install the patch, but then it said, "Your computer is behind a firewall." So then it froze again and now I'm stuck and I don't know what to do know.

Please Help!

Hello Daattacker,


Since the installation didn't finish the install is corrupted even though the alias was created on the desktop.

How often do you any type of maintenance on your Mac ? Specifically when's the last time your repaired the hard drive's directory ? :

Repair Directory Procedure:

1. (re)start the computer
2. right after the computer starts press Cmd(Apple)+s until you get a black screen with white type
3. let go of the keys when this screen comes up
4. at the cursor please type the following: fsck -f -y and press return
5. please be aware that some of the procedures will look like they are frozen,
but are actually taking a long time i.e checking hierarchy
6. if anything had to be repaired, repeat step 4
7. once things are repaired type exit and press return
8. computer will boot into Mac OS

- AND -

Repaired the disk permissions ?

Please use the steps below to repair file permission settings
on the hard drive you have installed World of Warcraft.

1.) click on the Finder icon in the Dock
2.) open the Applications folder
3.) open the Utilities folder
4.) double click on the Disk Utility application icon
5.) select the hard drive the game is installed on
6.) select the First Aid option
7.) click on the Repair Disk Permissions button

If anything had to be repaired, run the repair again to make sure everything was repaired the first time around.

Hello Daattacker,


Since I can't trust the data, start fresh and make sure your Energy Saver setting are set to never sleep for the computer, the display can be set to 5 mins.

In order to remove World of Warcraft safely from your system, please do the following:

1. go to your Macintosh HD => Applications folder (or wherever you saved the game) and move your World of Warcraft to the Trash
2. go to your Macintosh HD => Users => Shared folder and move the Blizzard and Blizzard Entertainment folders to the Trash
3. go to your Macintosh HD => Users => your account => Library => Preferences and delete any files associated with WOW:
(some files may not appear due to non-use)

- com.blizzard.downloader.plist
- com.blizzard.Downloader.prefs
- com.blizzard.errorreporter.plist
- com.blizzard.Installer.plist
- com.blizzard.launcher.plist
- com.blizzard.World of Warcraft.prefs
- com.blizzard.World of Warcraft.survey.prefs

4. empty Trash

- - - - - - - - - - - - - - - - - - - - - - - -

Repair Directory Procedure:

1. (re)start the computer
2. right after the computer starts press Command (Apple) +"s" until you get a black screen with white type
3. let go of the keys when this screen comes up
4. at the cursor please type the following: /sbin/fsck -fy and press return (make sure to include the spaces)
5. please be aware that some of the procedures will look like they are frozen, but are actually taking a long time to work i.e checking hierarchy
6. if anything had to be repaired, repeat step 4
7. once things are repaired type "exit" and press return
8. computer will boot into Mac OS

- - - - - - - - - - - - - - - - - - - - - - - -

To reinstall the game, please do the following (make sure to check your account type):

For Original WoW accounts:

5. Install from disc(s) or download the installer
- (Downloading will get you the 2.3.0 version which may save you some patching time, if your disc has an older version.)
6. patch to the latest version of the game


For Burning Crusade accounts:

5. Install World of Warcraft from disc(s) then right afterwards install the Burning Crusade from disc(s) or
download the Burning Crusade installer
- ( What is recommend is downloading the Burning Crusade Full Client Installer and patching it, since this
will install both the original World of Warcraft and Burning Crusade in one take and get you to version 2.3.0 to begin with and you will have less patches to download. )
6. patch to the latest version of the game


For Wrath of the Lich King accounts:

5. Install the Wrath of the Lich King from the DVD or downloaded installer, which will install the original World of Warcraft, Burning Crusade and the Wrath of the Lich King in one take.
6. patch to the latest version of the game


All installers can be downloaded from your account web site (you will need to log into your account):
http://us.battle.net/account