Blizzard as a paying customer I am pretty disappointed in your lack of "care" for the customers. When people complain or commonly known as "qqing", its a matter of critiquing a flaw in the game that the community agrees needs to be changed. It is now quite apparent that you don't even take the time to look at these "qqs" because honestly you really aren't interested.

You just do what best benefits your pockets the most, but on the other hand, what business doesn't?

I will give you a few examples of what I am talking about.

#1. The battleground Alterac Valley has been blatantly unbalanced and Alliance favored since vanilla, people have complained about it numerous times, and what have you done? Nothing.

#2 Certain classes being unbalanced or "OP". Right now the trend going around is that Pallies are "OP" and people have been complaining about them being unbalanced since BC and the launch of Wotlk. What have you done to fix them? Nothing. As a matter of fact you continue to buff them, ironic right?

#3 Lying. Although people don't generally complain about lying I will give you an example. As I recall, you have always said and implied that you don't balance a class around 1v1, correct? well then if that is so how come you recently nerfed the warrior class over 1v1 combat? Heres a quote from Ghostcrawler regarding this:

"Considering all of the stuns and silences that Prot has, when they can also jump out of every Frost Nova with Warbringer, then there's not much in the way of skill a mage can employ to stay alive. They just get countered in every way"-Ghostcrawler

Well Ghostcrawler, considering all the heals, massive burst damage, more heals, shields, buffs, abilities to get out of movement impairing effects (hand of freedom), ability to get rid of any disease (cleanse) and the two extra lives that pallys have (divine shield+heal and LoH), there's not much in the way of a skilled any class can employ to stay alive. They just get countered in every way.


These are just a few examples, I am not saying a lot for the sake of time.

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Q u o t e:
When people complain or commonly known as "qqing", its a matter of critiquing a flaw in the game that the community agrees needs to be changed.

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This is a vast community formed around a game which caters to many different play styles, and therefore many different types of players with varying opinions. It is our job to consider the critiques of the community, but it's very rare to find a major point of concern upon which a large majority of players agree. The first page of this thread is evidence of that.

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Q u o t e:
#1. The battleground Alterac Valley has been blatantly unbalanced and Alliance favored since vanilla, people have complained about it numerous times, and what have you done? Nothing.

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We have discussed this numerous times. Based on the data we've collected over the years after all of the changes that have been made to Alterac Valley, we simply do not agree that there are any glaring imbalances in the map favoring one side over the other enough to easily sway a match one way or the other.

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Q u o t e:
#2 Certain classes being unbalanced or "OP". Right now the trend going around is that Pallies are "OP" and people have been complaining about them being unbalanced since BC and the launch of Wotlk. What have you done to fix them? Nothing. As a matter of fact you continue to buff them, ironic right?

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Whether or not you feel any specific class is overpowered proves very little about our attempts to balance each class. If you feel we've done nothing to "fix" a class since The Burning Crusade, or especially if the same class has been favored in PvP for over three years now, you haven't been following along: http://www.worldofwarcraft.com/patchnotes/

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Q u o t e:
#3 Lying. Although people don't generally complain about lying I will give you an example. As I recall, you have always said and implied that you don't balance a class around 1v1, correct? well then if that is so how come you recently nerfed the warrior class over 1v1 combat? Heres a quote from Ghostcrawler regarding this:

"Considering all of the stuns and silences that Prot has, when they can also jump out of every Frost Nova with Warbringer, then there's not much in the way of skill a mage can employ to stay alive. They just get countered in every way"-Ghostcrawler

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We're not in the business of lying to players. We do everything we can to be as forthcoming and informative as possible. It's difficult though when there are a lot of people reading our words with strong feelings and preconceived notions, and only a few of us to try and best explain ourselves. Warriors were not changed simply because mages lacked counters in a 1v1 setting. Ghostcrawler used a singular example to point at a glaring issue that applied to many different situations and you read through his words as you saw fit to try and prove your own point.

The truth is that player feedback is important to us, but it doesn't mean we won't filter it to the best of our ability. With a large playerbase and an open collection of discussion forums, we can't always act on the concerns shouted the loudest. We will take all matters into consideration, run our own tests, check data and trends from all of our realms around the world, and make a decision about how best to move forward. That decision may not always be the one you want us to make, but it will be made if we feel it's best for the community at-large.

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Q u o t e:


This is the only sentence that I had problems with. During the recent Love is in the Air event, I think Blizz was no where near forthcoming and informative.

What in the world would make me think an item with no duration would stay in my bags after the event was over.....hummm, maybe the fact that I STILL have moonbeam and rocket cluster carp still in them after the Lunar Festival ended.

I usually never QQ, and mostly just try and roll with the flow - but the Valentine event put a bad taste in my mouth - over something that could have easily been avoided. If you couldn't easily fix the tooltips, then leave things alone and let the items stay - and learn YOUR lesson, but don't learn YOUR lesson at OUR expense.

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I understand your concern. That said, for the purposes of backing up what I stated and you quoted out of context, we were as informative and forthcoming as possible regarding that situation. We did make a mistake with these items, however we did not want them to last forever and could not update the tooltips without a client-side patch. Our option was to do what we felt was right for these items and let players know about it, spreading that information as best as possible (as was appropriate for the size and scope of the issue): http://forums.worldofwarcraft.com/thread.html?topicId=23329392977&sid=1

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Q u o t e:
Why are you ignoring the blantant issues with Wintergrasp and not replying to the 26+ page stickie that you posted?

Right now, I know you guys don't care because you arent doing anything to fix the problem.

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This isn't going to be the catch-all thread where any player can jump and say "I feel an issue is present here and have plenty of people to back me up, therefore you do not care." Do not jump into threads where a Blizzard employee is responding simply to suggest we should be posting elsewhere. There are too many threads and too many questions on these forums for that to be a fair way to get our attention, and it's not tolerated.

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Q u o t e:


I love ya Zarhym, and the rest of the CMs here. I think you guys and the rest of the devs do care about the game and want to make it the best it can be.

But come on man!!

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lol

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Q u o t e:
I love when a blue actually comments on a situation regarding pvp it's always in correlation to someone who's out of the loop thinking ret paladins are still overpowered, or druids are still the king healers of pvp.

But when someone announces problems about how ARP and Warriors have scaled exponentially better than any class in the game in pvp and has started become one of the most overpowered things to date they say nothing. Or how Hunters can drop a clothy (sans warlock) from 100% to Zero if they poke their head out. These two classes need significant changes either now or in cata, it's already going to be another BS Season with these two classes running around.

Blizzard continues to reply to things about ret paladins, because they know that rets have been fixed but the common people are to blind to see it.

Another thing is Ring of Valor, NOBODY likes this map, sans hunters. Please do something with the pillars, you once said RNG in arena has no place yet here people are losing to terrain rng. It's not fun, it needs to be fixed.

Now going on to Dalaran Sewers and Blades Edge. These two maps are completely in favor of Warlocks, Ele shamans, Death Knights, Moonkins. Warlocks porting on the Z axis in pvp needs to go, it's completely inbalanced to lose against a team based on what map you play on! Ele Shamans knocking you off maps, Death Knights gripping you off them.

I'd go into more class specifics but blizzard wont reply on stuff that's truely broken, only on the stuff the casual 1500 super hero complains about.

So yet again, Thanks, for nothing.

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Refer to post #76: Blizzard doesn't care

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Q u o t e:
This isn't going to be the catch-all thread where any player can jump and say "I feel an issue is present here and have plenty of people to back me up, therefore you do not care." Do not jump into threads where a Blizzard employee is responding simply to suggest we should be posting elsewhere. There are too many threads and too many questions on these forums for that to be a fair way to get our attention, and it's not tolerated.

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Your argument is, "it's amazing that Blizzard will respond to a, while leaving b, c, d, e, f, g, h, i, j, k, l, m, n, o, p, q, r, s, t, u, v, w, x, y, z" (each multiplied by a few hundred thousand a day). Even if we had triple the staff on the community team and we were responsible for nothing other than posting on the forums, we still wouldn't satisfy the concerns of every player posting. Don't fly into the blue light when you see it and scream that you weren't expecting the result.

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Q u o t e:


So what do I have to do to get an actual response?

Should I say something like "WG IS UNBALANCED qqqqqqqqqqqqqqq" "Horde is favored in bgs nerf them waaaa"

or

"What do you think such such would look like as another colour? Do you think Arthas and Jaina woulda had cute kids?"

or

"Hey Zarhym, I miss you you're the best! I<3 you so much, please reply so I can spam refresh and get a "FIRST!!!" "

I know you don't have the man power to answer everything, but from reading the forums the past couple months and seeing the things that do get replied to and do get answers are a complete slap in the face. I don't want to sit here and try to tell you how to do your job I know it's stressful but the people who actually enjoy arena at a high level of play would like a bone thrown our way once in a while.

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You should leave this thread knowing you're not guaranteed a response to anything here on the forums, and what you consider to be the most pressing issue of the day probably isn't a view shared by the majority of the posters here. It is part of our job to interact with the community on many different levels, both in serious and light-hearted matters, while also taking on numerous tasks behind the scenes. That said, if you want to leave feedback regarding our performance, you're welcome to email WoWCMFeedback@Blizzard.com.

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Q u o t e:


Zarhym, I quote this above. Before Wotlk ends we better see new dances lol. It was said we would get them this expansion. Even if you release the new dances one day before cata hits store shelves. You kept your word. Otherwise you lied lol.

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Lying implies there is an intent to deceive. We didn't tell players they would have new dances in this expansion knowing full well we weren't going to do it. Sometimes we fall short of our development goals and have to push things off the table to make other things better. It's not something we like to do. These decisions to have to be made though with a company as large as ours, and a game as epansive as World of Warcraft.

Unfortunately, while new dances have been a work in-progress, they're lower priority than a lot of other content we'd like to add.

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Q u o t e:
[quote]
We didn't tell players they would have new dances in this expansion knowing full well we weren't going to do it.


Yea it did say there would be new dances, there is really no disputing that.

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I'm not disputing that we said there would be new dances with the expansion and, thus far, there haven't been. I'm simply suggesting that we use the term "lying" as it is defined, rather than as a blanket term for "anything that Blizzard didn't follow through on." There's a difference worth noting. I'm not going to defend our actions against falsely defined accusations.

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Q u o t e:

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Q u o t e:
...We have discussed this numerous times. Based on the data we've collected over the years after all of the changes that have been made to Alterac Valley, we simply do not agree that there are any glaring imbalances in the map favoring one side over the other enough to easily sway a match one way or the other....

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Why did you change the Horde starting zone then?

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As I said in my post you quoted, "based on the data we've collected over the years after all of the changes that have been made to Alterac Valley..."

This includes the movement of the Horde starting area.

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Q u o t e:

Instead of relying on this gathered "data" why don't you trying playing a few matches of Alterac Valley, and get back with us.

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It's the age-old fallacious argument that we, Blizzard, must only look at data behind the scenes and have no actual attachment to the game as players. It's a game developed for players by players. If you feel this is an appropriate leap to an argument, I'll take an equally fair leap and assert that I've probably played more Alterac Valley matches levels 60-80 as both Horde and Alliance than you.

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Q u o t e:

Funny. Weren't the dances being promoted as part of the expansion from the first big game trailer of Wrath? People went into the game, as indicated by the Blizzard approved trailer, thinking that this was going to be part of the game... only to be misinformed. No surprise.

I realize the developers want to work on other "stuff" that's important to THEM, but when will they start working on stuff that is important to US?

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Who is "us"? Community wants and needs are much more complicated and divided than you seem to think. Everything we do to add to or change this game is with the goal of making it better for as many people as possible. This is in part why we still have a massive and committed playerbase after five years in the running.