I wait for a 10min que then click enter and nothing happens. Sweet. Has happened multiple times.

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Q u o t e:
9 hours later and not one response from a blue on what is going on or if we can ever do bg's again. What horrible customer service.

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It is very difficult for me to determine whether or not this is a server side or a player side issue - especially given the small amount of players this appears to be affecting, and the limited information provided in this thread. If this was server side, I'd imagine this thread would be much larger, or we'd have received a greater number of petitions on this issue.

That being said, I must ask if you all have attempted a FULL Reset UI as part of the troubleshooting process. This process is integral in helping us determine whether the issue lies not in the client, but on the server. I would appreciate it if a few of you could try this out and let me know if it resolves the issue. I see a few people deleted their Cache and WTF folders, but to ensure that an addon or older addon data is not causing an issue, the Interface folder needs to be either temporarily removed or also deleted.

Common Display Issues
http://us.blizzard.com/support/article/20377

On that note, please be advised that blue responses are not guaranteed in these forums - other players are here to assist where possible, and we encourage those kinds of helpful interactions. We may not always be able to respond to each thread posted, despite how much we would like to be everywhere at once. >^.~<

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Q u o t e:
I removed cache, wtf and interface folders and I am still having the same problem.

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Thanks, Mercious. I was doing some digging while waiting for a response, and it looks like there is a report in on this issue. If I am able to provide an update, I will do so as soon as possible. >^.^<

Thank you very much for further testing folks.

Remember, it never hurts to reset your UI, especially if it hadn't been done since the latest patch :)

In this case, this does look like it's a more technical issue and our techs have indeed been made aware and are currently looking into a resolution. So, it's not you. Unfortunately, I do not have any more information at this time - other than it's being actively investigated.

We do thank you very much for your patience.

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Q u o t e:


Ya I know, I'm just not used to having to wait an entire day to find out what is going on.

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We can certainly understand the frustration, Mercious. We normally provide updates as we receive them. Hang tight is all I can ask for at this time. :/

Definitely continue to report these issues as you see them. Thanks.

Thanks for the information guys. Sorry I was unable to provide an update sooner, but it's been a crazy whirlwind of meetings this morning. =>.<=

The battleground servers were restarted this morning as part of the troubleshooting for this issue. It seems there are still outlying cases of players reporting issues, so I do appreciate if you guys can continue to keep me updated on the experiences you are having. I'm keeping an eye on the situation, and once I am able to provide more insight, I will!

We should be seeing restarts to help address this in just a few hours, this is still an issue under scrutiny.

You may also want to pop into this thread on General.

Battlegroup Matchmaking Change