Are GMs real?

by Shauy | 09/05/2010 21:41:11

Shauy

Just wondering cause I still cannot get one to answer why my restore sucked so bad. So if one is out there perhaps you'd be kind enough to let me know. Yes I know there are no guarantees with the process, but to receive 5 items on a level 80 and one of them was an argent lance, one was a gray item, and two kinds of food seems a tad sucky compared to most ppl who get the majority of their stuff back.

So I will just keep asking till somebody answers me.

Thanks

by Aredek | 09/05/2010 22:35:49

Aredek

Basically, we the investigations team identifies a period of unauthorized access and restore the losses that occurred. Sometimes, however, we may not notice a brief period of access and, as a result, the restoration may be incomplete if items were sold during that time period. Our Investigators will be happy to look further into this after receiving the e-mail you sent, so please sit tight and keep an eye out for more information.

Thanks for your patience!

[ Post edited by Aredek ]


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by Aredek | 09/05/2010 23:01:58

Aredek

Yep! I see that your e-mail was received and will be addressed as soon as possible. In the meantime, please feel free to clear out your mailbox and vendor and delete the items you do not wish to keep. :)

An Authenticator today helps keep the bad guys at bay!

Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info!

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