Anyone with (access violation) Error 132

by Hellainuis | 10/04/2008 01:16:55

Hellainuis

Has anyone actually had a reply and had this problem fixed with the help of a GM? If so can i get a link to that post please?

by Nickjs | 10/04/2008 02:02:55

Nickjs

Hello Hellainuis,

Many players have been assisted with their Error 132's here on the forums. While some of these errors are very much alike, many are also very unique and can be caused by various things. Please copy/paste the full error log into your reply. You can find the most recent error logs in your World of Warcraft Errors folder (default location C:\Program Files\World of Warcraft\Errors).

by Nickjs | 10/04/2008 02:33:51

Nickjs

Hellainuis,

Thank you for posting the error log. This specific one appears to be video driver related, as it indicates there are some issues with Direct3D. Can you please tell us more information about your computer? You can find most of the information if you go to Start -> Run -> type dxdiag and press Enter. (Windows Vista: Press the Windows Key (the key with the Windows logo on your keyboard) + R (at the same time). Type in DXDIAG and press Enter or click 'OK', this will open the DirectX diagnostic tool.)

I'll need the following info:
System tab
Operating system:
Processor:
Memory:
DirectX Version:

Display tab
Name:
Version:
Date:
DDI Version:

by Nickjs | 10/04/2008 02:47:30

Nickjs

Hellainuis,

Thank you for posting this requested system information. Everything looks good there. Please also verify you have the latest chipset drivers for our motherboard. Motherboard drivers will be available on your motherboard or system manufacturer's site. It is important that you follow all precautions given by your motherboard manufacturer when updating drivers or firmware. Links to manufacturers' web sites can be found at:
http://us.blizzard.com/support/article/21124

Also verify you have all of the latest Windows updates:
http://windowsupdate.microsoft.com/

If the issue persists, try completely reinstalling your video card driver and see if that helps. When reinstalling, make sure you uninstall it, restart your computer and install the latest version again. You might even want to try an older driver.

Please also try running the game in openGL mode and without sound. Instructions can be found below:

- Open the World of Warcraft folder on your hard drive (Default Folder: C:\Program Files\World of Warcraft).
- Open the WTF folder.
- Open the Config.wtf file using a text editor, like WordPad.

If you do not see any of the lines below you can add them manually.

* OpenGL Mode:
SET gxAPI "OpenGL"

* No Sound:
SET Sound_EnableAllSound "0"

You can also try running the game in a window by adding:
SET gxWindow "1"

Save the file each time you make a change and test out the game again.

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