After I load into game my internet shuts down

by Jayde | 10/02/2009 22:03:20

Jayde

I have had this problem for a while now and i'm pretty sure its my internet but why. I pay monthly for this game and its the only game i have problems with. Whenever there is a patch or minor update i constenly get dc'd after logging on if i'm in a major city, and its not like my internet comes back, i actually have to turn off my modem and router and turn them back on again just to log on again and get dc'd again right after i load into the game. but yet for some reason if i log on a toon thats not near a major city im fine. I don't know if my internet just sucks or what, my MS is fine when i'm not getting dc'd and like i said i play lots of other games online that are free and i never have any problems. So why is it only after patches and updates i have this problem and what can i do to fix it?

by Mikepl | 10/02/2009 22:08:23

Mikepl

Jayde,

Can you post some network information?

* Network Adapter and Drivers (http://www.blizzard.com/support/wow/?id=mgi0371p)
* Router make and model (this should be printed somewhere on the front or back or bottom)
* Cable or DSL Modem make and model
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