Accidental payment.. (please blue post)

by Kratox | 01/05/2010 21:29:39

Kratox

My last subscription finished yesterday. When i realized i haden't canceled my wow subscription. I just went on manage account and found out i got billed for another 15$ for this month. I really want to take a break because of summer coming. So since my payment finished yesterday, is there a way you could remove the 30days i have left and give back my 15$? Because its not like 10days have past on this subscription. Please i really can't afford to pay another 15$ for a month i won't even play on. I forgot to cancel my subscription on the last month and now i got billed for another month without even knowing. Please remove my game time and regive me that 15$.

sorry for my gramar problems.

[ Post edited by Kratox ]

by Malkorix | 01/05/2010 22:28:44

Malkorix


Q u o t e:
My last subscription finished yesterday. When i realized i haden't canceled my wow subscription. I just went on manage account and found out i got billed for another 15$ for this month. I really want to take a break because of summer coming. So since my payment finished yesterday, is there a way you could remove the 30days i have left and give back my 15$? Because its not like 10days have past on this subscription. Please i really can't afford to pay another 15$ for a month i won't even play on. I forgot to cancel my subscription on the last month and now i got billed for another month without even knowing. Please remove my game time and regive me that 15$.

sorry for my gramar problems.


No worries!

If you'd like to inquire further regarding what your options are in this case, then Giresse has it right: you'll need to contact our Account Services staff directly via telephone. We're receiving a large number of incoming requests right now, so it can take some persistence to get through, but a ready finger on the redial button should help. Here's that contact information for your convenience:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available 8am to 8pm PST
    E-mail Support - Billing@Blizzard.com

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore you should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283

How can we make the Customer Service Forum better? Let us know here:

by Malkorix | 01/05/2010 23:44:52

Malkorix


Q u o t e:
Glad to know i can get this problem fixed. Only thing is, is that im 15 and english isen't my first language. Also ill probably stutter if i call them. My parents don't know anything about games and all so this problem might be hard to solve.


That might pose some challenges, but please don't be afraid to contact us. I'm sure our staff will do their best to help you out.

How can we make the Customer Service Forum better? Let us know here:

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