24 Hour Maintenance
by Foulwind | 06/06/2010 23:05:04![]() So I just saw that the server my mains reside on is going to be down for maintenance all day Tuesday. Will you be crediting my account for a day of lost play time? Blizzard - "Our rogue nerfs shall block out the sun!" Rogues - "Then we shall QQ in the shade!" |
by Aredek | 06/06/2010 23:21:25![]() Compensation for extended down time is considered by a number of different parties outside of the Customer Service department, and this is not a discussion that we--the Representatives of the Customer Service forum--will be participating in. If you believe game time reimbursement should be provided, I encourage you to share your suggestion on the Suggestions Forum to ensure that all appropriate parties are able to see your request. Our Billing department will gladly take your call; however, I am unable to guarantee that they will be able to provide you with the requested compensation. Should compensation be provided, it will be noted on the following page: https://www.worldofwarcraft.com/account/payment-history.html [ Post edited by Aredek ] An Authenticator today helps keep the bad guys at bay! Get your very own guard dog and secure your account at the same time. Visit http://us.battle.net/security for more info! |


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