2 day Ban, Unjustified - Please remedy asap
by Shunem | 28/12/2007 21:11:36![]() Greetings Kody, Account Name: XXXXXXXX Realm: Ursin Character Name: Fris A user of the above account has recently been involved in actions deemed inappropriate for the World of Warcraft by the In-Game Support staff of Blizzard Entertainment. This decision was made after a thorough investigation of the situation as a whole. When a harassment report is made, all players involved in the incident are subject to review, which may result in account penalties. Though we are unable to discuss the outcomes of our investigations due to privacy concerns, rest assured that this incident has been looked into very thoroughly, and the appropriate actions have been taken on all involved accounts. Any disputes or questions concerning the following account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/. Account Action: 48 Hour Suspension Offenses: Harassment Policy Violation - Racial/Ethnic This category includes both clear and masked language which: * Promotes racial/ethnic hatred * Is recognized as a racial/ethnic slur * Alludes to symbols of racial/ethnic hatred Details (Note - Times are listed in Greenwich Mean Time, GMT): Type: [14], Channel: [Trade - City], Player Name: [Fris], Text: [Hitler had a good vision.]" For further information, please view the World of Warcraft Policies and Terms of Use Agreement: (http://www.blizzard.com/support/wowgm/?id=agm01712p) and (http://www.worldofwarcraft.com/termsofuse.shtml). Please be aware that additional inappropriate actions may result in further disciplinary action, up to or including account closure. We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their travels in the World of Warcraft. Thank you in advance for respecting our position. Regards, Barinstral Game Master Blizzard Entertainment www.worldofwarcraft.com Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: -------------------------------------------------------------------- My concern over this was during the time of the discussion, we were discussing politics. My comment seen above was taking out of context and that isn't even my complete quote. My complete quote read "Hitler had a good vision, however, the way he went about it was horrible." For any History buffs out there, it's pretty common knowledge Hitler is regarded as a genius and his visions were revolutionarly. Of course, he went a bout it in a HORRIBLE and INHUMANE way, however in the context of the debate my point was very valid. It supported my point, which was - "Vision and plans are only half the battle, execution in a civil and humane way is the other half." We were discussing things such as the War in Iraq, and civilian deaths and ect..As well, I hardly think this breeds any type of hatred, I never mentioned anything derogratory to the Judiasm religion or the Jewish people. I think a 48 hr ban over this is blown way out of porpotion and would hope someone would investigate this as soon as possible, as I had a schedule raid and had planned arenas in the 5v5 bracket with a few buddies, and we only play once a week. I'd also like to note, I see your need to stem derogratory and hateful comments and perhaps this just seemed like a clearcut 2 day ban and it wasn't thoroughly investigated. I can understand that as you deal with 10 million customers, however, I hope this issue can get corrected in a timely matter. Thank you in advance. As well, I have already sent an e-mail. I would just hope I could get some clarrification from a GM/CM on here, possibly at a sooner rate. Thanks, Fris [ Post edited by Shunem ] |
by Pavonum | 28/12/2007 21:56:29![]() Well, Shunem, I've taken the time to look into this matter, and I must confess that there are a couple discrepancies between your testimony and what I see in our logs of the conversation. Perhaps you can clear up a couple things for me, as you've so vehemently defended yourself thus far. :) It's curious, but I don't see any discussion regarding war in Iraq in the Trade channel at the time your statement was made; instead, someone commented that they received a temporary suspension for a guild name that contained a reference to Germany at the time that it was led by the destructive political party of which Hitler was the head. From there, it seems that figure — mostly the propriety of his name, but also the ideals he held — became the topic of conversation. You contributed by saying the line quoted in the e-mail you received, and didn't elaborate further. I'm also not certain why you believe you qualified your statement with "however, the way he went about it was horrible," because that wasn't part of what you said; I do see that you agreed with another member of the Trade channel who was part of the discussion, but a disembodied "Yea" doesn't corroborate your previous utterance quite as well as you seem to believe. Note that I'm not suggesting that your intent was necessarily to perpetuate bigotry or tacitly support genocide, but an unqualified statement such as yours in a public channel can be quite easily misinterpreted. In short, friend, I wish you the best in your efforts to find the absolution you seek through the appropriate channels; regrettably, the moderators of this forum are unable to offer any direct assistance, as such matters fall under the sole jurisdiction of Account Administration. Good luck. :) |


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