If the forums arent the correct place to discuss, then where? can you at least point me in the right direction? I have tried email, i have tried their billing line (5 times) and still nothing but get hung up on :(

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Q u o t e:
I'm sorry to hear of your issues. However, the forums is not the correct place to discuss this

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Again, thanks for at least acknowledging this matter, its the most i've had thus far, but in your boots what would you do at this point after contacting trading?

I am unable to comment further than I have already, please contact our Billing department. I appreciate your frustration but I kindly ask that you don't post again on this here.

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"Be the change that you want to see in the world. "
~ Mohandas Gandhi