Hola

My long weekend just start and this is what I get home to;

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Q u o t e:
This account has been temporarily suspended from accessing World of Warcraft. Please note, if your account is under Final Review the duration below is subject to change (up to permanent).

Duration: 48 Hours

An email has been sent to the registered address on the account with the reason for this suspension or review. If you would like to appeal this decision or did not receive the message please contact our Account Administration team via our webform.

Don't have access to your registered email address? Click Here.

If you logged in with Battle.net account and you have more wow licences attached, click here to select another wow account.

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Said account shouldn't have any previous suspensions at all and I cannot think of anything I've done that breaks the ToS. Lately I've only been running heroics and chatting with friends while doing so.

I did not receive any e-mail at all regarding the ban. I checked my junkfolder and the mail I use for registering to sites which most likely sell your mail for spam (incase I had it registered to my wow account, but I'm extremely sure I have not).

I went to the contact page, only number I can find is technical support but they do not pick up the phone at all. I get charged for the phone calls, tried to call several times. Don't get any response at all, nor automated response. Only light buzzing (yeah, my phone works).

The number I used was;

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Q u o t e:
Norway - 800 12 633 - Free*

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I did not make any webform and I will not as the ban is 48 hours and I'm familiar with the times you spend to respond to webforms. Years ago, it was a day to 2 weeks, but last time I did it, it took you atleast 3 weeks for each reply and probably increased by now as you have a bigger playerbase and less support. No point spending that time only to get a reply weeks after my ban has expired.

The account in question is (going to edit out, but I know you can read edits):

<snip>

Thanks for any help

Hi Sulphuric,

We are unable to discuss suspensions here on the forum, however the suspension placed on that account was not placed in error. An e-mail was sent to the registered address which did have an error concerning the duration of the suspension, wrongly listing it as 3 hours instead of 48 hours and we can only apologise for that confusion.

We can also see that you have contacted us privately about the matter and you will likely receive a response to that contact after several days, as the queue is quite long and we can only offer further apologies for any delays experienced.