Risk of getting banned? GM help req

by Zarrax | 06/02/2009 19:44:15

Zarrax

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded. As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here: WoW -> Legal -> End User License Agreement
and Section 8 of the Terms of Use found here:
WoW -> Legal -> Terms of Use

The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can, and will be suspended/closed/or terminated.
In order to keep this from occurring, you should immediately verify that you are the original owner of the account.

Thats the e-mail i got a couple of days ago, i also got a link to verify if i was the real owner (which i am) but it didnt work. I quote "404 File Not Found! The requested file was not found! Sorry!".
This is ridiculous, how am i supose to verify my acc if the site isnt even working... I tried account management but it didnt work either, some error with the page? Can a GM please give me a proper link so i can show that im the real owner and not risk getting banned because of site problems. Thanks for your time.




What kind a world do we live in when voilance is rated 13+ and love 18+.

by Xemafir | 08/02/2009 17:58:29

Xemafir

Hello Zarrax,

The text you quote matches a template used by various phishing sites to trick players into entering their account details on third party web sites. This was not sent by us! It looks like you've already had a password reset performed, which is a good start. Hopefully you're safe, but in the future please take care to only ever enter your account information on the official web sites! For more information, see the guide already linked earlier (here again for clicky):

How to spot real Blizzard emails
http://forums.wow-europe.com/thread.html?topicId=4754248347&sid=1

Please disregard the mail you quoted as soon as you can.

[ Post edited by Xemafir ]


Xemafir
Game Master EN // CS Forum Representative
The harder you fall, the higher you bounce.

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