Reasonable reply required regarding the issue
by Athas | 21/03/2008 07:45:51![]() Regarding the current issues where your customers are unable to purchase the tickets. I have tried different types of cards, different countries, different contact details, different IP addresses from which I login, some other ppl tried it for me. This is not working, so yes it is your error and I ask you to take the responsibility and make a statement!!! Make a statement on the actual web page rather then forums and apologise for the stress and inconvinience you have cause to many of your paying customers! And you better do this damn quickly. It is redicilous and absolutely unacceptable and I require prompt actions from your side!! The support provided on this forum and via your support help line have failed and now it is time you are going to apologise. This is not a topic to create simple spam, this is a request from your paying customer as in how to deal with the situation and I would appreciate comment or brief explanation rather then, locking the topic and saying that you provided support in the other topic. The support I was looking for is non-existant and your support team is putting phone down on your customers when they are unable to answer the questions. I am asking what are you going to do to help your customers? Because whatever you doing at the moment is simply not helping. I would love to see a reasonable reply without any kind of inappropriate attitude which is being shown to us through this difficult period. Thank you very much. May the light be with you today! |
by Slorkuz | 25/03/2008 09:48:24![]() |


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