PTR - Can't enter the PTR? Discuss it here.
by Ancilorn | 12/05/2010 13:38:25![]() To help cut down the massive amount of threads asking the same questions, here's a unlocked sticky thread where you can discuss your issues with logging into the PTR. Can't enter the PTR? Read the other replies to this thread (when there are some) and if your question still isn't answered, ask it here and not in a new thread. "Most of us have a special place we like to visit because we actually feel good being there." Community Team - English |
by Wryxian | 12/05/2010 13:40:31![]() Always keep in mind the status of the PTR before posting. If we list the status as offline, then please do not post questions about being unable to access the PTR. Thank you in advance. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 12/05/2010 20:01:32![]() We are aware that there continues to be issues with character copy. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 18:20:04![]() We have just resolved an issue with premade character copy. However, this doesn't necessarily mean that other issues won't be encountered. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:14:37![]() Even slight mocking like this is not helpful at all. We post in here as we can -- so why would we want to take time out to help anyone who's having a go at us? Keep it civil or please do not expect any sort of reply. I just tried myself and it worked for me in Firefox 3.6.3. What browser are you using? If it is not the same one I am using, try using that instead. Even I've seen different results on different browsers. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:21:13![]() Firstly, I appreciate that at the start of your message, at least, you're trying to help us. But for the last bit you say, please take note that it's the same process in the US as it is here. The endless "works in the US but not EU" comments are not helpful, as they are the same realms and same ways to access them. The US PTR forum is also filled with loads of threads from people unable to connect or unable to character copy -- just like ours. Don't believe me? Check them out: http://forums.worldofwarcraft.com/board.html?forumId=11572&sid=1 [ Post edited by Wryxian ] "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:29:05![]() All I can suggest is trying again, and if necessary, again and again. Try quitting out of WoW completely. Try restarting your computer. All these things and more are standard things to try in this kind of testing environment. Now, you might have already tried all these things. In which case, I'd suggest waiting and trying again much later on. It can be frustrating to try to play during a testing phase (PTR, Alpha, Beta) but that's the nature of the beast. If in the end testing is too frustrating, then you can always return to the live realms where we focus our attention on ensuring the accessibility is a load better than it can be on the PTR. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:43:11![]() Tried some other browser? If not, give it a go. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:50:41![]() If they're online when I post they're offline, that might just mean they haven't been brought offline yet. Though it needs to be noted that when we're not in the office, updating the status is even more voluntary than it is when we are. So sometimes the status thread does lie to you; that's unavoidable I'm afraid. But we do try and keep it as up to date as possible. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:53:49![]() OK, you might simply be unable to enter the PTR during this testing phase. Unfortunate, but this happens for a lot of people. :-( "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 19:55:06![]() If the testing cannot take place, then we'd look into rescheduling it. [ Post edited by Wryxian ] "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 14/05/2010 21:56:55![]() All being well, the PT realms will come up again soon -- but no promises, since unexpected things can occur to prevent this. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 27/05/2010 16:53:58![]() We made this topic for players to discuss the issue between themselves, as that is mostly what the forums are for. We do help out and reply where we can but unfortunately we are not able to reply all that much. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 27/05/2010 16:54:24![]() OK, we are aware of a "login server busy" message. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 28/05/2010 11:24:49![]() This was resolved pretty soon after I posted last night. "I am more than a fish, I am more than a man!" Community Team - English |
by Wryxian | 28/05/2010 14:33:04![]() Unfortunately accessing the PTR sometimes just doesn't work for some people, irrespective of what they try. But you're right to ask in this thread because maybe someone will think of something you haven't yet thought of -- who knows! Anyhow, good luck ;-) "I am more than a fish, I am more than a man!" Community Team - English |


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