On patch day everyone wants to get the new content as soon as possible, and our Technical Support team is here to help you with a special FAQ ( http://eu.blizzard.com/support/article.xml?articleId=20110 ) designed to address any issues which might arise while patching.

They are there for you by phone and email ( http://www.wow-europe.com/en/support/technical.html ), and you can access the full support site here: http://eu.blizzard.com/support/index.xml?gameId=11