Paid Name Change

by Parasite | 05/08/2008 19:37:27

Parasite

Hi there, i am currently trying to change my characters name via the paid name change option in the secure section of the site.

when i pick the name i want, it says that name is unavailable.
yet i can have that name as a toon on my server??

anything im doing wrong?

update: my alt can have the name im wanting... is it because this toon was once called that name and you cannot go back to names you once had??

Done mr Blue!^^

[ Post edited by Parasite ]


Devs: A thousand nerfs of the Blizzard empire descend upon you. Our nerf-bats will blot out the sun.
Mages: Then we will fight in the shade.

by Xaldavan | 05/08/2008 19:57:00

Xaldavan

Hi Parasite.

Can you tell me the name you're trying to change to so I can take a look? I recommend you first write it, then immediately edit it out to stop someone trying to snipe the name from you. :) I can recover the edits made and check to see why this might be happening.

Xaldavan.
Game Master / / Customer Service Forum Representative - EN

"Why is it that every time I think I know the answers, someone goes and changes the questions?"

by Issuntril | 07/08/2008 16:40:23

Issuntril

Hi Royalz,

From what I can see here you have managed to complete the name change you wanted.

If you have any further problems then please let me know and I will investigate for you.

Issuntril
Game Master / / Customer Service Forum Representative - EN

"Sometimes you have to roll the hard six"

by Issuntril | 07/08/2008 21:09:58

Issuntril

Strange, I can see no reason why this name should be unavailable on your realm.

My recommendation in this case would be to contact our Account and Billing department. I'm sure they will be able to assist in this case. You can find their contact details at:

http://www.wow-europe.com/en/support/accountbilling.html

If this leads to another dead-end then please let me know. and I will see what can be done.

Issuntril
Game Master / / Customer Service Forum Representative - EN

"Sometimes you have to roll the hard six"

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