I can't access the trial as it says, rightfully so, that i have a full account. I've checked my account management and my account status is active. I can access the game via the client download and my upgrade to a standard account is still pending.

Now while I understand that you have to wait for up to 72 hours to access trade, post, auction house and chat functions etc, the email stated that the level restriction would be removed with immediate effect, yet over 24 hours later is still present.

Could anyone help me with this issue?

Thanks in advance

Hi,

As suggested it may take upto 72 hours to verify your payment I would suggest you wait another day or so then get in contact with our Account and Billing department.

This department can be contacted either by telephone or by e-mail, details of both can be found here:
http://www.wow-europe.com/en/support/accountbilling.html

---

Blizzard Entertainment Europe
Technical Support

Blizzard Support FAQ - http://eu.blizzard.com/support/index.xml
Contact Blizzard Support - http://eu.blizzard.com/support/webform.xml