O My God Blizzard
by Undeadrulz | 14/04/2008 13:07:51 Hello Blizzard , do i look like an idiot ? i waited 3 weeks for the damn item's lost and NOTHING happend. Don't tell me again to wait because there are many lost items, I REALY REALY REALY dont BOTHER ! i want my items BACK or i won't pay this account anymore. Yes it's my bad that i don't have security on PC (now i have) but it is your problem that you don't have many people who investigate those accounts. That is annoying, i don't wanna wait ANYMORE ! im very very frustrated with this problem. NEED BLUE POST ! |
by Xaldavan | 14/04/2008 19:23:38 Hi again Undeadrulz, If you have submitted a web form to our Account Administrators and it was sent successfully with no errors, and you still have access to the e-mail you supplied with the web form, then a reply will be actioned as soon as possible. You can find further information on the response time of our Account Administrators at: Compromised Accounts - Response Time  We're aware the queue is creeping up, and that 4 weeks is a number re-occurring on the forums regarding this matter, and when we can confirm more specific details, the sticky linked above will be updated accordingly Thanks for your continued patience and apologies for the present inconvenience caused, Xaldavan. |
| by Issuntril | 15/04/2008 09:01:56 Hi Undeadrulz, I have looked into this for you, and I can see that your account was passed to our account administrators for investigation into your items, but it was not locked as we deemed your account to be secure. Rest assured the investigation into your items will be ongoing, and we will notify you by Email once it is complete. I'm afraid in the meantime there is nothing which can be done to speed up this process. We apologise for any inconvenience caused by the delay. Issuntril |
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